Janette Blunt
Manhattan,KS
Summary
Military Veteran with 14 years of proven experience in the United States Army. Served the past 9 months as a Travel Agent. Possess a comprehensive background in public speaking, counseling, networking, and leadership.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Closing Expert
Target
- Conducted periodic audits of merchandise displays to ensure proper pricing tags were applied
- Resolved customer inquiries promptly and professionally
- Provided excellent customer service by anticipating customer needs and proactively addressing them
- Ensured that the store was clean, organized, stocked, secure, and always merchandised
- Assisted customers with payment processing, product selection, and order placement
- Adhered to safety protocols while handling hazardous materials such as cleaning supplies or chemicals.
TRAVEL Agent
Heavenly Travels by Jet
06.2024 - Current
- Arranged travel accommodations for families and individuals.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Followed up with customers to increase customer service with travel plans.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Assisted clients in obtaining necessary visas or other documentation required for international travel, navigating complex regulations efficiently to avoid delays.
- Leveraged social media channels to share exciting travel opportunities, attracting new clientele and fostering a sense of community among existing customers.
- Enhanced client satisfaction by crafting personalized travel itineraries based on individual preferences.
TRAVEL Agent
Little Apple Adventures
01.2024 - 06.2024
- Arranged travel accommodations for individuals
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Followed up with customers to increase customer service with travel plans.
Squad Leader
SRU
01.2021 - 01.2022
- Serve as a facilitator between transitioning remote troops and Nurse Case Managers, Social Workers, and Medical Service Assistants and services, responsible for their health, welfare, discipline, and transition; comprised of Junior Enlisted, NonCommissioned Officers, Warrant Officers, and Commissioned Officers to include Field Grade Officers
- Assist with Soldiers transitioning back to Army Service
- Assist with the professional needs and personal entitlements of Soldiers and their families
- Ensures Soldiers have transportation to all medical appointments, and all Army Core Pillars to ensure the Soldiers can transition
- Directly contributed to the successful preparation of future assignments for 3 Soldiers in their return to duty
- Mentored 2 new squad leaders until they established themselves in the office
- Successfully guided 7 Soldiers in recovery through the Medical Evaluation Board and into retirement
- Consistently had the most administratively prepared Soldiers in the platoon
- Fostered an environment of unbiased treatment, cultural awareness, and resiliency.
Division Commandant
United States Army
01.2020 - 01.2021
- Responsible for all administrative functions for the Command Group and maintenance of the Division Headquarters building and equipment
- Government purchase card holder for the Commanding General
- Ordered office supplies for the Command Group and managed Building Maintenance
- Received, processed, and distributed all mail throughout the Division Headquarters
- Coordinated with outside agencies and contractors to complete the overall mission for the Division to include contract management and execution
- Demonstrated expertise of the DPW word order system; ensured all building problems were rectified in a timely manner
- Took initiative to improve the nursing facility inside the Division Headquarters; created a more welcoming location and directly contributed to wellness
- Passed all requirements to hold a Government Purchase Card; enabled the command group to purchase needed supplies and support assigned mission.
BOSS President
BOSS Program
01.2017 - 01.2020
- Presided over the Fort Riley Installation Better Opportunities for Single Soldiers (BOSS) Program council
- Provided services for all single Soldiers on the installation
- Coordinated with outside agencies to provide for the service opportunities through partnered organizations
- Aided in the preparation for career advancement through board preparation
- Fostered community involvement for the 15,000 Soldiers assigned to the Fort Riley community
- Chaired council meetings for sponsoring events specifically designed to bring single Soldiers to the 1st Infantry Division and Fort Riley
- Trained dozens of Soldiers on the installation for their upcoming promotion boards; all selected for promotion to the next grade
- Partnered with 1st Replacement Detachment to integrate over 7,200 new Soldiers to 1st Infantry Division and Fort Riley during pandemic
- Supported over 5,500 families during the annual Trunk-or-Treat during the pandemic without any safety issues or concerns
- Fed over 900 Soldiers through barbecues
- Trained 30 Soldiers during an All-Terrain Vehicle course with the Outdoor Recreation division of MWR
- Provided volunteer opportunities that logged over 5,000 volunteer hours for Fort Riley Soldiers.
Senior Transmission System Operator
HHB 1-5 FA
01.2016 - 01.2017
- Supervised operations and assisted team members in the installation and operation of multichannel line of site and automations communications systems
- Supervised, performed, and assisted team members in the performance of unit level maintenance on assigned communications equipment
- Requested logistical support, prepared input for statistical and other operational reports, and responsible for the health and welfare of 5 Soldiers and their families
- Successfully deployed the Combined Operational Very Small Aperture Terminal Network Korea (COVN-K) enhancing the Battalion network capability
- Provided subordinates with technical assistance resolving connectivity issues and complex maintenance faults facilitating the Battalion S6 mission
- Coached and mentored 5 Soldiers and 2 Katusas; instilled a team first mentality within the section
- Achieved 100% accountability of equipment in excess of $750,000 during change of command inventories and had all identified shortages on order.
Plans and Operations NCO
HHC 307th ESB
01.2015 - 01.2016
- Served in the Operations of a Headquarters and Headquarters Company in an Expeditionary Signal Battalion, which provides vital communications in support of the United States Army Pacific and combatant commanders
- Supervised the daily operations, managed processes, and tracked all actions that directly impacted 106 Soldiers
- Responsible for the supervision, training, welfare, morale, leadership, and professional development of 2 Soldiers
- Responsible for maintenance and accountability of 4 HMMWVs, 1 DRASH system, and various equipment valued at more than $400,000.
Education
Bachelor of Arts -
American Military University
Charles Town, WV01.2024
Associate of Arts -
American Military University
Charles Town, WV01.2020
Skills
- Leadership Supervisor
- Microsoft Office Suite
- Effective time management and organization skills
- Skilled in written and verbal communications with a variety of people
- Capable of high levels of multitasking
- Skilled at working both in team settings and independently
- Ability to learn new skills quickly and adapt to new environments
- Deadline-oriented
- Document Review
Clearance
Secret Clearance
Certification
- 1 Year Certificate of Completion in Christian Theology from the International Miracle Institute (IMI)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
TRAVEL Agent
Heavenly Travels by Jet
06.2024 - Current
TRAVEL Agent
Little Apple Adventures
01.2024 - 06.2024
Squad Leader
SRU
01.2021 - 01.2022
Division Commandant
United States Army
01.2020 - 01.2021
BOSS President
BOSS Program
01.2017 - 01.2020
Senior Transmission System Operator
HHB 1-5 FA
01.2016 - 01.2017
Plans and Operations NCO
HHC 307th ESB
01.2015 - 01.2016
Closing Expert
Target
Bachelor of Arts -
American Military University
Associate of Arts -
American Military University