Janette Cabral

Work History

GoalDigz Nutrition Llc

06.2021 - Current

Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase sales.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Managed day-to-day business operations.
Managed purchasing, sales, marketing and customer account operations efficiently.
Put together realistic budgets based upon costs and fees for successfully operating business.

American Help Centers

03.2020 - Current

Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
Monitored trends in social media, industry, and competitive landscape to create new material and responding to questions and comments on platforms.
Educated patients about their treatment options with clear explanations of potential benefits and risks involved.
Worked closely with in-house design team to develop visuals for content.
Updated social media platforms with latest news and corporate details.
Assisted attorneys in case preparation, conducting thorough research on patient's case.
Enhanced communication between clients and attorneys by scheduling meetings and conference calls in a timely manner.

Farma International

08.2017 - 09.2019

Serves as lead point of contact for all matters specific to client accounts, building and maintaining strong, long-lasting customer relationships.
Create/follow-up on Client Proformas approval and inquiries.
Forecast and track key account metrics such as quarterly sales results and annual forecasts. Develop accounts by checking customer's buying history; suggesting related and new items.
Maximize profit by overseeing customer account, including negotiating contracts and agreements.
Assist with challenging client requests or issue escalations as needed.
Collate purchase orders and purchase requisitions to order materials, goods and supplies, and send them to suppliers.
Building pipelines with channel partners and team members to close sale Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information,
Closing sales and working with client through closing process deals with non-supplied, under orders, over orders and damaged goods.
Traveled to South America to provide company yearly symposiums, communicating all information to clients and their employees on materials.
Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
Worked effectively in fast-paced environments.

Panalpina

11.2012 - 08.2017

Ensured that all daily/weekly/monthly tasks were handled timely and correctly, including, supply order, approval of monthly and quarterly contracts, managing inventory of assets and supplies, subcontractor management.
Managed all financial allocations for BU administrative related cost centers, coordinating between departments and operating units to resolve day-to-day clerical and operational issues.
Streamlined purchasing processes for increased efficiency and reduced procurement time.
Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
Served as BU incident handling tool (IHT) super user, creating monthly training and trend analysis for all BU managers and staff on status of their IHTs and their quality safety and environmental (QHSE) reports.
Calculated gross profit (CGP) reports, submitted expense reports, managed KPI/ASI metrics and forecasted projection reports.
Coordinated meetings, invitations, setup and execution of special events, negotiations for reassignments, and reduction efforts for all controllable vendors.
Supported sales department on freight requests and customer support on air and ocean bookings. Maintained local vendor account management including accounts payable, account reconciliation, RFQ and RFI.
Nominated Employee of the Month three times during five-year tenure, supporting sales department with expedited quotas and requisitions.