Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Home Based Family Educator
Lifesteps Early Head Start
09.2015 - Current
Create and implement socialization for families to interact and engage in new activities
Referred families to resources to support individual plans, documenting referrals, tracking progress towards goals and following up with students on personal success.
Enhanced family engagement by developing and implementing informative workshops on topics such as child development, health, and safety.
Boosted family literacy skills with hands-on reading strategies workshops aimed at enhancing comprehension and encouraging a love of books.
Coordinated meetings and workshops to educate parents on child health, mental health and personal development.
Established trusting relationships with diverse families through consistent communication, empathetic listening, and cultural sensitivity.
Promoted a positive home learning environment with the creation of customized Family Learning Plans that included achievable goals and milestones.
Improved children''s school readiness through the delivery of developmentally appropriate learning activities tailored to individual needs.
Maintained accurate documentation of each family''s progress, goals, and challenges, ensuring compliance with program requirements and facilitating data-driven decision making.
Monitored progress toward program goals through regular assessments of child development indicators and adjustments to service plans as needed.
Monitored health and dental records to provide children with regular screenings and follow-up for treatment needs.
Contributed to continuous program improvement efforts by participating in staff trainings, sharing best practices among peers, and actively seeking feedback from families served.
Enhanced community connections by organizing events that fostered social interaction among families while promoting available resources within the neighborhood.
Facilitated support groups for parents to discuss common challenges, share experiences, and develop strong peer networks.
Collaborated with multidisciplinary teams to ensure comprehensive support for each family''s unique needs, addressing areas such as mental health, nutrition, and parenting skills.
Increased parental involvement in school-related activities by offering flexible scheduling options for meetings, programs, or conferences.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Documented data and completed accurate updates to case records.
Attend training sessions.
Supported parents in establishing bases for both medical and dental services, cultivating continuity of health care for individuals with particular needs.
Evaluated family needs and provided ongoing case management services to ensure successful outcomes in areas such as housing stability, child development, and overall wellbeing.
Front Store Associate
CVS Pharmacy
10.2018 - 01.2021
Greeted customers and offered assistance for increased customer satisfaction.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Analyzed customer data to identify trends and anticipate customer needs.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Utilized customer feedback to improve product offerings.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Therapeutic Support Specialist
Glade Run Lutheran Services
01.2008 - 09.2018
Enhanced communication between interdisciplinary team members for more effective treatment strategies.
Developed rapport with challenging clients through empathetic listening and genuine concern for their wellbeing.
Implemented evidence-based practices in delivering therapeutic interventions tailored to each client''s unique needs.
Monitored client progress continually, adjusting treatment approaches as necessary to maximize effectiveness.
Educated clients on coping strategies and stress management techniques to promote self-regulation skills development.
Improved client outcomes by developing and implementing individualized therapeutic plans.
Advocated on behalf of clients within the community, connecting them with essential resources for ongoing support and success.
Facilitated skill-building groups to empower clients in managing their mental health symptoms effectively.
Maintained strict adherence to ethical guidelines and regulations, ensuring confidentiality and respect for clients at all times.
Managed crisis situations with sensitivity, de-escalating conflicts while maintaining the safety of all involved parties.
Coordinated care with other providers to ensure seamless transitions between services for optimal client support.
Collaborated with families and caregivers to provide support and resources for clients'' continued growth.
Assisted clients in setting achievable goals related to personal growth, recovery, or symptom management based on individual needs assessment results.
Infant and Toddler /Preschool Teacher (Master Teacher Permit/Supervisor Permit) at AKA Head Start - Jackman Early Head StartInfant and Toddler /Preschool Teacher (Master Teacher Permit/Supervisor Permit) at AKA Head Start - Jackman Early Head Start
Child Development Services Manager/Coach at Allegany County HRDC Head Start/Early Head StartChild Development Services Manager/Coach at Allegany County HRDC Head Start/Early Head Start