Janette Cervantes

• Performed detailed risk assessments to evaluate potential financial hazards and opportunities.
• Conducted in-depth credit analysis to determine the creditworthiness of clients.

• Manage accounts payable by processing invoices, resolving missed payments, updating financial records ensuring accurate and timely payments while reducing missed payments by [13%].

• Streamlined collections procedures for increased productivity, reduced manual efforts.
• Analyzed financial data to identify trends, risks, and opportunities for improved collections strategies.
• Improved overall collections efficiency by implementing strategic collection plans and processes.

• Obtain revenue by processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities
• Analyze customer credit risk and establish credit limits utilizing credit automation platform.
• Interface with sales team and administrative staff in effort to mitigate and resolve all customer disputes, cash flow concerns or any collection issue, which delays timely payment
• Manage over 4,000 assigned customer portfolio. Proactively monitor customer accounts to determine if accounts should be placed on credit hold to reduce risk of bad debt
• Provide exemplary judgment and decision making related to daily orders release based on SOX narrative
• Issue credit and debit memos
• Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
• D&B, Experian, and Credit safe reporting
• Ensure compliance with all internal audit requirements and adherence to SOX controls.

• Monitored orders through Salesforce for DBRFs (Device Billing Registration Form) submitted by sales team
• Review, validated purchase orders, PO request sheet, customer pricing and DBRFs to create orders in ERP system- QAD.
• Accurately verify information from Salesforce transferred to ERP system (QAD), update pending comments and confirm sales orders.
• Create workflows in electronic storage system (Docu Ware) and routing DBRF packets for internal audits on daily basis to ensure compliance.

• Monitored orders through Salesforce for DBRFs (Device Billing Registration Form) submitted by sales team

• Reviewed validated purchase orders, PO request sheet, customer pricing and DBRFs to create orders in ERP system- QAD
• Accurately verify information from Salesforce transferred to ERP system (QAD), update pending comments and confirm sales orders
• Create workflows in electronic storage system (Docu Ware) and routing DBRF packets for internal audits on daily basis to ensure compliance.
• Create credit and debit memos.

• Compiles statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accrual accounts, and profits and losses
• Updated general ledger with latest entries.
• General Ledger analysis
• Document and reference analysis and reconciliation.
• Ensure proper maintenance of work paper and closing binders.

• Conducting meal distributions to more than 20 local schools within Foster City District
• Communication, routing emails, faxes, filling and documenting through Outlook, Microsoft, and creating Excel sheets for production guides.
• Invoiced internal ERP E-trition system
• Entered additional funds for children meal accounts
• Supervised 6-8 employees in make like reassure safety protocols when prepping meals
• Processing invoices, establishing new vendors, placing new orders, tracking inventory.

• Complete regular auditing and spot auditing of files/records are relating to residents
• Match invoices to receiving documents.
• Set up vendors, W9'S forms, insurance liability forms.
• Post invoices into the computer system, match PO's
• File paid and unpaid invoices and statements.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Applied high volume of check batches to their general ledgers.
• Prepare deposits, move in move out inspections. S.O.D.A.S
• Enhanced cash flow management through timely invoicing and collection of outstanding receivables.

• Balanced registers prior to opening store
• Run Cash reports -/+ review shortage discrepancies
• Audit cashier price change codes
• Count Cash, coins prepare store deposits, entered Miscellaneous Coupons.
• Release Credit/ Debit Deposits through
• Internal C.O.S.A System.
• Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
• Maintained and processed invoices, deposits, and money logs.
• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.