JANETTE CLETO

• Managed data entry and maintained electronic filing systems for accurate record-keeping.
• Supported team members by organizing meetings, taking minutes, and distributing agendas promptly.
• Answer and route phone calls, take messages, greet and direct visitors to the appropriate staff.
• Maintain records on crash reports, firearms qualifications and list of district personnel.
• Assist staff with correspondence, reports, logs, records, and other related documents.
• Prepare and edit various reports, letters, memos and vouchers.
• Process crash report sales.
• Order and maintain inventory of office supplies.
• Maintain case reports for staff, property inventory.
• Receive, sort and distribute incoming mail and packages.
• Process open records requests

Voter Registration

• Processing voter registration applications: Reviewing applications for completeness and accuracy, entering new voter information into the database, processing changes of address, name, and handling cancellations and suspense letters.
• Maintaining voter registration records: Updating and managing voter lists, including adding new voters, removing deceased voters, and voters who no longer reside in the county.
• Providing voter information: Answering phone calls and assisting the public with general election information, such as precinct numbers, polling locations, election dates, and hours.
• Data Entry and clerical tasks: Performing data entry, computer research, proofreading, comparing and verifying signatures, and managing files and documents related to voter registration.

Absentee Clerk

• Receiving, reviewing, and processing requests for absentee ballots.
• Verifying the accuracy of voter information and comparing signatures on returned ballots with records.
• Mailing out absentee ballots and processing their return.
• Entering data from absentee requests and ballot returns into the voter registration system or State system.
• Processing returned applications and comparing signatures for verification.
• Running ballots and preparing them for tabulation.

• Managed patient scheduling and appointment confirmations to optimize clinic operations.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Coordinated communication between patients and healthcare providers for seamless service delivery.
• Maintained organized front desk area, improving overall efficiency of patient flow.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Managed patient scheduling and appointment confirmations to optimize clinic operations.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Coordinated communication between patients and healthcare providers for seamless service delivery.
• Maintained organized front desk area, improving overall efficiency of patient flow.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
• Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
• Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
• Knowledgeable in all 3 EMR Systems which include Catalis, HealthTec and EMD's

• Answered phones and managed incoming calls while recording accurate messages
• Associated patients records to their electronic chart
• Knowledgeable in Catalis and EMD's
• Had training for the new systems at the time which was Health Tech
• Medical Records

• Operated the drive-through window and sales register quickly and efficiently.
• Demonstrated integrity and honesty while interacting with guests, team members and managers.
• Greeted customers and provided excellent customer service.
• Prepared all food orders within a 2-3 minute time frame.
• Handled currency and credit transactions quickly and accurately.
• Reported to all shifts wearing a neat, clean and unwrinkled uniform.
• Reported to each shift on time and ready to work.

• Consistently provided professional, friendly and engaging service.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

• Responsible for about 5 worker's while on the floor
• Consistently provided professional, friendly and engaging service.
• Addressed diner complaints with kitchen staff and served replacement menu items promptly.
• Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
• Effectively listened to, understood and clarified guest concerns and issues.
• Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

• Made daily deposits
• Set up work hours for employee's
• Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
• Carefully interviewed, selected, trained and supervised staff.
• Correctly calculated inventory and ordered appropriate supplies.
• Led and directed team members on effective methods, operations and procedures.
• Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
• Effectively managed payroll and timekeeping
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.