Janette Coleman

• Redesigned new hire onboarding program, resulting in 30% improvement in cultural integration metrics and reduced ramp-up time by 10%
• Developed and implemented cross-functional employee buddy program that measurably improved new hire satisfaction scores across all departments
• Automated HR communication workflows through Change Engine platform (AI-powered), reducing administrative workload by 50%
• Led Black at mParticle ERG, boosting participation 3x through monthly virtual meetups and national conference engagement (Afrotech)
• Created comprehensive 'welcome' resource hub on Confluence that received 90% positive feedback from new hires
• Launched wellness initiatives (Wellness Wednesday challenges, Meditation Moments) resulting in 40% increase in employee participation in wellbeing programs
• Implemented onboarding surveys to identify gaps, using feedback data to restructure programs for enhanced employee experience
• Developed standardized People Manager SOPs that improved consistency in onboarding experiences across departments
• Established change management processes for internal transfers, system changes, and promotions, ensuring seamless employee transitions
• Co-created quarterly employee recognition awards program highlighting peer-nominated achievements

• Enhanced candidate experience through streamlined scheduling and communication processes, improving application-to-offer timeline by 20%
• Generated comprehensive reports on recruitment metrics, enabling data-driven hiring strategy adjustments
• Collaborated with hiring managers to refine job descriptions, incorporating inclusive language that increased diverse applicant pool by 25%
• Led cross-functional implementation of Ashby recruitment platform, including configuration, training development, and strategic communications planning

• Supported executive leadership by driving key HR initiatives, including talent management strategies and organizational development efforts
• Implemented strategic scheduling solutions to facilitate leadership engagement with employee development programs
• Served as key liaison between executives, stakeholders, and HR team, enhancing organizational communication flow and efficiency

• Streamlined executive schedules, enhancing operational efficiency and time management.
• Coordinated high-level meetings and travel logistics to ensure seamless operations.
• Processed expenses and reimbursements accurately, maintaining precise financial records.
• Maintained vendor files and supplies to facilitate smooth office operations.

• Coordinated high-level conference calls and video meetings, maintaining professional standards
• Arranged detailed travel itineraries for seamless domestic and international trips
• Handled external communications with executives, ensuring professionalism and efficiency
• Provided reliable support to senior management,

• Scheduled and coordinated high-level meetings, ensuring seamless communication and logistics.
• Processed expenses with the Concur system, ensuring accurate tracking and reporting.
• Managed complex calendar updates, optimizing the executive's time management.
• Arranged detailed domestic and international travel itineraries for the EVP.
• Handled internal communications, facilitating smooth interactions with executives and vendors.
• Streamlined the EVP's daily operations, enhancing decision-making and operational efficiency.
• Ensured precision in handling the EVP's schedule, optimizing time management effectively.

• Negotiated vendor pricing agreements, achieving 20% cost reductions while maintaining quality service
• Planned and organized large-scale department meetings, fostering enhanced team collaboration.
• Managed complex scheduling and logistics, resulting in improved team productivity.
• Provided ongoing support to sales teams, contributing to overall performance improvements.

Assistant Director for a youth programs with 35 staff and 150+ campers across four summer camps, while mentoring 30 team members to enhance performance. Taught preschool curriculum for children ages 2-5, focusing on age-appropriate developmental milestones and early literacy. Managed all operational aspects including registration, documentation, and fee collection. Maintained strong parent relationships through regular communication. Designed specialized programming including holiday camps and educational activities, balancing administrative duties with hands-on leadership and child development.