Janette Contreras
Yuma,AZ
Summary
Results-driven Store Manager with over 14 years of experience in retail operations. Skilled in inventory management and team leadership, contributing to improved sales performance and operational efficiency. Eager to leverage expertise to drive further success in a dynamic environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Assistant
TRAX International
Yuma, AZ
11.2023 - Current
- Coordinated daily operations to ensure efficient workflow and task completion.
- Assisted in the preparation of reports and documentation for internal meetings.
- Collaborated with departments to facilitate smooth interdepartmental communication and support.
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
- Participated in team meetings to provide feedback on operational issues and solutions.
- Organized and filed important company documents, spreadsheets and reports.
- Assisted with the development of processes and procedures related to operations management.
- Assisted management in making important decisions by collecting, organizing, and modeling data.
Store Manager
Five Below
Yuma , AZ
12.2022 - 11.2023
- Supervised daily store operations and ensured compliance with company standards.
- Managed inventory levels to maintain product availability and organization.
- Implemented visual merchandising strategies to enhance product presentation.
- Collaborated with team members to create a positive store environment.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Store Manager
Walgreens
Yuma, AZ
01.2009 - 12.2022
- Managed daily store operations and ensured adherence to company policies.
- Led and motivated a team of associates to deliver excellent customer service.
- Implemented visual merchandising strategies to enhance product displays.
- Collaborated with corporate teams on promotional events and marketing initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated POS system with new products and promotional offers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Education
Master of Science - Administration And Leadership
Northern Arizona University
Flagstaff, AZ12-2016
Bachelor of Science - Business Administration And Management
Northern Arizona University
Flagstaff, AZ05-2008
Skills
- Data analysis
- Inventory management
- Customer relationship management
- Visual merchandising
- Team collaboration
- Problem solving
- Time management
- Effective communication
- MS office
- Staff supervision
Languages
Spanish
Native/ Bilingual
Certification
Data Analytics
Timeline
Operations Assistant
TRAX International
11.2023 - Current
Store Manager
Five Below
12.2022 - 11.2023
Store Manager
Walgreens
01.2009 - 12.2022
Master of Science - Administration And Leadership
Northern Arizona University
Bachelor of Science - Business Administration And Management
Northern Arizona University