Janette Covarrubias

Greet customers as they would walk in interact pulling and showing what we had new in store. Building relationships with customers so they could feel like family so they would come back to shop. Multi task with different customers. Keeping store clean for customers.

• Trained, coached, and mentored new sales associates for maximum performance.
• Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Generated repeat business through exceptional customer service.