Janette DeLuna

Coastal Ag Coop

Robstown , TX

05.2018 - Current

Collaborated with team members to complete tasks efficiently and meet deadlines.
Processed payments, refunds, and exchanges accurately and efficiently.
Verified accuracy of all paperwork prior to submission for processing.
Answered customer inquiries via phone and email.
Utilized computer software programs to create reports, labels, forms.
Answered phones in a courteous manner while providing excellent customer service.
Entered data into computer systems accurately and efficiently.
Created memos, letters, emails, reports, presentations as requested by management.
Performed data entry tasks to update customer accounts records.
Assisted customers with inquiries and complaints in a professional manner.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Scanned documents into digital formats ensuring accuracy of content.
Answered multi-line telephone system and routed calls to appropriate personnel.
Operated cash register to process cash, check, and credit card transactions.
Answered telephones, directed calls, and took messages.
Operated photocopiers and scanners, facsimile machines and personal computers.
Delivered messages and ran errands.
Completed and mailed contracts, invoices or checks.
Opened, sorted and routed incoming mail and prepared outgoing mail.

Summary