Janette Dotter
Dayton
Summary
Proactive Store Manager with extensive experience in daily operations, inventory control, and employee management. Skilled in customer relations, problem-solving, and compliance with company policies. Proven ability to lead teams effectively and maintain high levels of customer satisfaction.
Overview
18
18
years of professional experience
Work History
Store Manager
The Salvation Army
2018.06 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Co Manager
Walmart
2006.05 - 2018.04
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
Education
High School Diploma -
Tranquillity Union High School
Tranquillity, CA06.1980
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Recruitment and hiring
- Shift Scheduling
Timeline
Store Manager
The Salvation Army
2018.06 - Current
Co Manager
Walmart
2006.05 - 2018.04
High School Diploma -
Tranquillity Union High School
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