Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Janette E. Gonzales

Los Lunas,NM

Summary

Experienced Account Executive with a strong ability to cultivate client relationships and close sales deals. Exceptional persuasion and presentation skills to effectively communicate value propositions. Customer-focused professional with over 30 years of experience managing high-value accounts. Adept at negotiating contracts and surpassing revenue targets to drive business growth.

Overview

14
14
years of professional experience

Work History

Sales Account Manager

Belfor Property Restoration
10.2024 - 05.2025
  • Present and sell Belfor services to current and potential clients.
  • Follow up on new leads and referrals resulting from field activity.
  • Identify and network with new sales prospects.
  • Work as a team with local and national operations to promote customer satisfaction, sales growth, and the success of the entire BELFOR organization.
  • Comprehensive understanding of customer service, principles and practices.
  • Work under time constraints to meet specific.

Senior Business Account Executive

Comcast Business
07.2024 - 09.2024
  • Results-oriented Sales Professional with expertise in driving revenue growth by selling Comcast Internet, Data, Video, and Voice services to small and mid-sized businesses.
  • Proven ability to develop and deliver compelling face-to-face presentations showcasing advanced communication solutions and bundled offerings.
  • Consistently exceed sales targets through effective territory management, lead generation, and a customer-centric approach.

A&D Sales

Western States Fire Protection
10.2021 - 06.2024
  • Cultivated new business by proactively contacting and qualifying potential clients for low voltage products and fire alarm services through strategic sales calls and lead follow-up.
  • Closed sales of fire alarm systems and upgrades, securing recurring monthly service agreements for maintenance, monitoring, testing, and inspections.
  • Managed existing client database and actively developed new customer relationships to drive sustained revenue growth.
  • Delivered impactful proposal presentations that clearly articulated client fire and life safety concerns and presented effective solutions.

Commercial Security Consultant

ADT Commercial
02.2019 - 09.2021
  • Provide consultative analysis of customer needs to design security system for commercial business.
  • Manage and maintain local key accounts to generate new business.
  • Handle company leads, cold calling, attend networking events and use social media to create new business accounts.

Personal Insurance Representative

Liberty Mutual
02.2018 - 12.2019
  • Licensed insurance agent in the State of New Mexico providing personal insurance sales.
  • Licensed in P&C, Health and Life insurance.

Motorola MR Sales Account Manager

Advanced Communications
11.2015 - 02.2018
  • Account manager for the State of New Mexico’s state, local and federal government radio communication agencies.
  • Including two-way radio, dispatch, IT application sales and service.

Indirect Account Manager/Assistant Retail Store Manager

Verizon Wireless
01.2011 - 11.2015
  • Develop, implement, and monitor regional sales and incentive programs designed to drive agents/retailers productivity and meet or exceed established Key Performance Indicators.
  • Consult with District/Agent Principals to implement agent location specific action plans for improvement.
  • Communicate sales programs results/effectiveness to the field.

Education

High School Diploma -

Belen High School
Belen, NM
05.1995

Some College (No Degree) -

University of New Mexico
Albuquerque, NM

Skills

  • Business growth & retention
  • Cold calling
  • Solution selling
  • Strong presentation skills
  • CRM proficiency
  • Account management
  • Customer relationships
  • Team Oriented
  • Revenue generation
  • Skilled multi-tasker

Accomplishments

  • 25 years in the retail industry, over 15 years in management
  • 2010 Express Club Recipient
  • 2012 Winner Circle Recipient
  • 2019 Centurion Award winner

Timeline

Sales Account Manager

Belfor Property Restoration
10.2024 - 05.2025

Senior Business Account Executive

Comcast Business
07.2024 - 09.2024

A&D Sales

Western States Fire Protection
10.2021 - 06.2024

Commercial Security Consultant

ADT Commercial
02.2019 - 09.2021

Personal Insurance Representative

Liberty Mutual
02.2018 - 12.2019

Motorola MR Sales Account Manager

Advanced Communications
11.2015 - 02.2018

Indirect Account Manager/Assistant Retail Store Manager

Verizon Wireless
01.2011 - 11.2015

High School Diploma -

Belen High School

Some College (No Degree) -

University of New Mexico