Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

JANETTE HASKIE

Mesa,AZ

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

5
5
years of professional experience

Work History

Server

Denny’s
Mesa, Arizona
06.2018 - Current
  • Greeted new customers, discussed specials and took drink orders.
  • Memorize menus along with daily specials including apps, sandwiches and dessert
  • Use deep menu knowledge to guide guests to their ideal dining experience
  • Serve guests efficiently, handling busy times with ease, professionalism, and smiles
  • Efficiency communicate with kitchen staff regarding customer allergies, dietary needs, and other special requests
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Perform other duties like brewing coffee, and preparation of salads and appetizers.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Phone Sales Representative

AT&T
Phoenix, AZ
02.2022 - 06.2022
  • Traveled throughout assigned territory to leverage leads and visit existing customers.
  • Developed and presented educational pitches detailing practical and financial product benefits.
  • Forecasted sales, developing and evaluating various methods of customer interaction.
  • Maintained accurate and thorough records of leads and customer account information.
  • Quoted prices, credit terms and other bid specifications.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Worked independently with minimal supervision.
  • Exceptional computer skills
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Negotiated prices, terms of sales and service agreements.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Stayed current on company offerings and industry trends.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Education

High School Diploma -

Monument Valley High School
Kayenta, AZ
08.2018

Skills

  • Highly responsible and reliable
  • Cool Under Pressure
  • Billing and Payment Processing
  • Upbeat, friendly and positive
  • Food Safety Practice
  • Multitasking Skills
  • Communication skills
  • Team Player
  • Age Verification
  • Customer Service and Rapport
  • Food and Beverage Service
  • PPE Guideline Compliance
  • Able to Lift 30 Pounds
  • Transactions and Cash Handling
  • Bussing Experience

Accomplishments

  • Trained and mentored 30+ employees.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 15 staff members.
  • Resolved product issue through consumer testing.

Timeline

Phone Sales Representative

AT&T
02.2022 - 06.2022

Server

Denny’s
06.2018 - Current

High School Diploma -

Monument Valley High School

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