JANETTE HUBBARD
Pompano Beach,FL
Summary
Detail-oriented Legal Administration professional with 9 years of experience supporting attorneys and legal teams. Expertise in case management, records administration, and regulatory compliance. Skilled in analyzing case files for accuracy and ensuring adherence to federal policies. Bilingual in English and Haitian Creole; Notary Public.
Overview
21
21
years of professional experience
Work History
Member Services Representative (Seasonal)
Nations Benefits
Plantation, FL
12.2024 - Current
- - Reviewed and verified member information to ensure compliance with eligibility requirements, facilitating timely activation of benefits.
- - Resolved inquiries by analyzing case details and delivering accurate policy information, enhancing member understanding and satisfaction.
- -Maintained confidential member records according to privacy and security protocols, safeguarding sensitive information and ensuring compliance.
Independent contractor Driver
Amazon Flex
Fort Lauderdale, FL
01.2024 - Current
- Delivered packages efficiently while adhering to safety and traffic regulations.
- Communicated effectively with customers regarding delivery schedules and issues.
- Navigated routes using GPS technology to ensure timely deliveries.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Delivered packages to customers in a timely and efficient manner.
Case Manager / Administrative Assistant
HLLaw Group, P.A.
Oakland Park, FL
03.2023 - 03.2024
- Managed 50+ active legal cases from intake through resolution, including case analysis, document review, and compliance verification.
- -Coordinated hearings, depositions, and mediations, managing comprehensive case calendars to optimize attorney schedules. Ensured confidentiality of client records in accordance with federal privacy standards.
- -Drafted and reviewed legal correspondence, ensuring compliance with court and federal procedures to support case outcomes.
- -Responded to client inquiries, clarified case status, and prepared updates to enhance client understanding and engagement.
Legal Assistant, PIP Division
Landau & Associates, P.A.
Sunrise, FL
06.2017 - 12.2022
- Collected, organized, and analyzed client evidence and medical records to support case adjudication.
- Prepared demand packages and maintained case files, ensuring compliance with court and federal regulations.
- Achieved recognition for accuracy and attention to detail in managing high-volume legal documentation.
Case Manager
Binder & Binder
Fort Lauderdale, FL
02.2013 - 05.2016
- -Guided clients through the Social Security Disability adjudication process, preparing case files and submitting required documentation.
- -Coordinated with federal SSA offices, monitoring deadlines to ensure timely processing and prevent case denials.
- -Managed 100+ daily client interactions, delivering quality customer service and providing timely case updates.
Security Officer
Lens Security LLC
06.2010 - 08.2012
- -Managed access control entry point by verifying identification and checking visitors in and out to ensure only authorized personnel entered restricted areas.
- -Conducted regular foot and vehicle patrols to secure premises and identify suspicious activity or hazards.
- -Reported incidents by documenting relevant details and observations in daily logs. detailed and accurate report on daily activities and any irregularities, such as threat, property damage, or unauthorized person.
Billing Specialist
Dermatology of Century Village
West Palm Beach, FL
06.2009 - 04.2011
- -Utilized Easy Billing and AdvanceMD software with ICD-9-CM coding to ensure accurate claims processing, and reducing errors.
- - Utilized Easy Billing and AdvanceMD software with ICD-9-CM coding to ensure accurate claims processing and reducing errors.
- -Resolved billing inquiries by analyzing account details and providing resolutions, enhancing customer satisfaction and trust.
Information Technician & Trainer
Iron Mountain, Inc.
West Palm Beach, FL
01.2006 - 04.2009
- -Trained new staff on compliance and quality standards, including HIPAA and federal information security policies, to enhance team readiness.
- -Maintained electronic and paper health records, safeguarding confidentiality and ensuring compliance with healthcare regulations.
- -Managed records retention, duplication, and archiving processes for financial and medical institutions, ensuring adherence to regulatory requirements.
Education
Diploma - Medical Coding & Billing
MedVance Institute
West Palm Beach, FLHigh School Diploma -
Edison Senior High School
Miami , FLSkills
- -Case management
- - Legal documentation
- - Policy compliance
- - Records management
- - Client communication
- - Customer service
- - Confidential handling
- - Bilingual communication
- Legal software
- Data Entry
- Route navigation
- Other: Notary Public, Phone etiquette,Patrolling, Access Control
- Languages: English (fluent), Haitian Creole (fluent)
Timeline
Member Services Representative (Seasonal)
Nations Benefits
12.2024 - Current
Independent contractor Driver
Amazon Flex
01.2024 - Current
Case Manager / Administrative Assistant
HLLaw Group, P.A.
03.2023 - 03.2024
Legal Assistant, PIP Division
Landau & Associates, P.A.
06.2017 - 12.2022
Case Manager
Binder & Binder
02.2013 - 05.2016
Security Officer
Lens Security LLC
06.2010 - 08.2012
Billing Specialist
Dermatology of Century Village
06.2009 - 04.2011
Information Technician & Trainer
Iron Mountain, Inc.
01.2006 - 04.2009
Diploma - Medical Coding & Billing
MedVance Institute
High School Diploma -
Edison Senior High School