Janette Jett

Retail Pharmacy Store Manager

Walgreens

03.2005 - 02.2025

Improved overall sales by implementing innovative marketing strategies and promotions.
Increased team productivity with effective training programs and performance reviews.
Enhanced customer experience, resolving issues promptly and professionally.
Achieved financial targets by analyzing sales data and adjusting merchandising efforts.
Improved customer loyalty by leading initiatives to personalize shopping experiences.
Led recruitment efforts to ensure hiring of skilled and dedicated staff.
Implemented loss prevention strategies for minimizing theft and fraud.
Ensured compliance with health and safety regulations for a secure shopping environment.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Approved regular payroll submissions for employees.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
Maintained a Pharmacy technicians License and an immunization certificate to help the flow of Pharmacy Flow to train and guide customer service

Summary

Overview

Work History

Retail Pharmacy Store Manager

Education

No Degree - Elementary School Teaching

No Degree - Pharmacy

High School Diploma -

Skills

Certification

Timeline

Retail Pharmacy Store Manager

No Degree - Elementary School Teaching

No Degree - Pharmacy

High School Diploma -

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