Results-driven professional known for strong verbal and written communication skills, with a background in medical terminology and patient care. Ready to leverage diverse experience to enhance operational efficiency and ensure compliance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Sheriff
Roanoke City Sheriff's Office
Roanoke, VA
02.2023 - Current
Conducted thorough investigations of incidents to gather evidence and report findings.
Provided training to new deputies on operational protocols and emergency procedures.
Managed inmate populations, ensuring security and adherence to facility regulations.
Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Medical Receptionist
Johnson Curran Optometry
Salem VA
01.2023 - 02.2023
Managed patient scheduling and appointment confirmations to enhance workflow efficiency.
Processed patient insurance verification and billing inquiries with accuracy and attention to detail.
Maintained electronic health records, ensuring compliance with privacy regulations and data integrity.
Provided exceptional customer service, resolving patient concerns and promoting a welcoming atmosphere.
Imaging Technician Admin
Cape Fear Eye Associates
Fayetteville, NC
11.2022 - 12.2022
Participated in the delivery of patient care in an effective manner and receives and prepares patients for visual field testing
Utilizes the Humphrey Field Analyzer (HFA) to conduct visual field examinations.
Obtained photos for Blepharoplasty Surgery and conducted pre-op examination prior to patient scheduled surgery date
Collaborated with ophthalmologists to interpret imaging results accurately.
Battalion Ammunition Specialist
US Army
Fort Bragg, NC
11.2019 - 12.2021
Supervised ammunition storage and handling procedures to ensure compliance with safety regulations.
Accurately completed all paperwork and documentation related to receiving and transfer of ammunition.
Trained personnel on safe ammunition handling to prevent injuries and accidents.
Performed mission analysis to ensure ammunition handling capabilities support operations.
Logistics Supervisor
US Army
Fort Carson, CO
04.2019 - 08.2019
Supervised daily logistics operations, ensuring compliance with military protocols and safety standards.
Coordinated transportation schedules to optimize delivery routes and minimize delays.
Managed inventory control processes, maintaining accuracy and accountability of supplies.
Developed training programs for junior staff on logistics procedures and equipment handling.
Team Leader
US Army
Fort Carson, CO
04.2017 - 10.2018
Trained team members with skills to improve their confidence, product knowledge, and communication skills.
Developed training programs to enhance skill sets and operational readiness of team members.
Led diverse teams in high-pressure environments, fostering collaboration and mission success.