Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Work Availability
Quote
Timeline
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JANETTE S. NEALY

JANETTE S. NEALY

St Augustine,FL

Summary

Detail-oriented Nursing Director with 23 years of strong nursing and mid level management background to lead and work with cross-functional teams in Patient Care Management, Healthcare Administration, Operation Planning and Management.


Ability to develop, implement and lead innovative programs and initiatives that improve patient care and ensure organizational growth, while enhancing staff and patient experience.


Earning success through result-focused approach, collaborative, flexible, and adaptive efforts, as well as applying innovative thinking, execution excellence and commitment to follow-through.

Overview

23
23
years of professional experience
1
1
Certification

Work History

SNF/LTC TRAVELING INTERIM DIRECTOR OF NURSING

Good Samaritan Society
03.2023 - Current
  • 100% travel within Good Samaritan Society facilities throughout 7 states.
  • Plan, organize, develop and direct overall daily clinical and operations of nursing in accordance with current federal, state, local standards and guidelines, oversee all patient/family complaints, incidents, infection control, resident care plans, resident ADLs and budget planning and review with administrator. Perform floor rounds to observe care and interview staff, residents, and families.
  • Develop, maintain and update written nursing policies and procedures that govern day to day functions of nursing department.
  • Participate in facilities surveys made by authorized government agencies, federal surveys. Write and/or give oral reports/recommendations/ plans of actions to correct identified deficiencies. Implement necessary audits and coaching to reduce reoccurrence of deficiencies.
  • Develop and verbally provide performance evaluations on annual basis for nursing department. Ensure that departmental disciplinary action is administered fairly and properly documented.
  • Conduct new hire interviews, ensure nursing personnel staffing schedules are prepared and posted to ensure appropriate staffing levels and improve productivity.
  • Work flexible hours across night, weekend and holiday shifts.
  • Work well in team setting, providing support and guidance.
  • Use critical thinking to break down problems, evaluate solutions and make decisions.
  • Use strong analytical and problem-solving skills to develop effective solutions for challenging situations.

SNF/LTC DIRECTOR OF NURSING

Crystal Creek At Preston Hollow
04.2022 - 03.2023
  • Plan, organize, develop and direct overall daily clinical and operations of nursing in accordance with current federal, state, local standards and guidelines, oversee all patient/family complaints, incidents, infection control, resident care plans, resident ADLs and budget planning and review with administrator.
  • Established and maintained effective communication with staff, physicians and community organizations/ nursing schools to promote high quality patient care.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Participate in facilities surveys made by authorized government agencies, federal surveys. Write and/or give oral reports/recommendations/ plans of actions to correct identified deficiencies. Implement necessary audits and coaching to reduce reoccurrence of deficiencies.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Worked closely administration to develop and implement best practices to improve patient outcomes.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Planned and assigned workload for 25-personnel nursing staff to direct patient care and MDS coordinator.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Evaluated work performance of 25 nursing personnel to determine wage increases and implement discipline.
  • Performed rounds to observe care and interview staff, residents, and families.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Worked effectively in fast-paced environments.

NATIONAL DIRECTOR OF NURSING & ADMINISTRATOR

Kroger Specialty Infusion
12.2019 - 04.2022
  • Spearhead planning, developing, and supervising of national nursing operations and activities of 23 direct reports and 250 contracted nursing agencies for 3,000 patients throughout US.
  • Conduct new hire interviews, annual performance evaluations, and ensure nursing personnel staffing schedules are prepared and circulated to ensure appropriate staffing levels and improve productivity.
  • Manage daily departmental operations including patient care, patient complaints, compliance, finance, staff supervision and logistical oversight.
  • Provide quality patient care delivery by instituting collaborative practices, streamlining patient care documentation processes, and developing innovative patient plan of cares that observe URAC, ACHC, Texas Home and Human Services principles.
  • Participate in developing, maintaining, and periodically updating written nursing policies, procedures, objectives, and philosophies per INS and IGNS standards.
  • Develop and direct administration for infection prevention and control program and its activities with regards to all federal, state, and local standards guidelines and regulations.
  • Applied and obtained Texas home health licensure.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.

AREA DIRECTOR OF CLINICAL SERVICES & ADMINISTRATOR

Lifecare Home Health
11.2018 - 12.2019
  • Provided daily oversight of all 40 clinical personnel and operations activities including quality assurance, patient complaints, budget planning and review, and also directed and coordinated staff in delivery of patient care services.
  • Supervised coordination and implementation of quality improvement activities and staff training programs to facilitate effective and higher standard patient care outcomes.
  • Developed educational programming for clinical and non-clinical staff resulting in better management and patient treatment.
  • Coordinated department and medical staff meetings, evaluated operation processes, and conducted quarterly chart audits to identify improvement areas and provide resolution.
  • Managed and coordinated recruitment efforts by assisting with interviewing and hiring process to select and hire quality home health nursing personnel.
  • Delivered services to customer locations within specific timeframes

DIRECTOR OF NURSING & NURSE ADMINSTRATOR

Soleo Health
09.2017 - 10.2018
  • Developed and implemented patient safety and effective risk management programs to meet the changing patient care environment.
  • Provided day-to-day supervision of clinical operations including patient care, staff management, and addressing concerns related to discipline, patient complaints, defiance, and finance.
  • Developed and updated facility nursing policy in accordance with best practice standards and ensuring compliance with state and federal regulations for home health.
  • Identified and adequately resolved complaints or concerns from patients or families about nursing services to ensure excellent customer service and hospitality.
  • Provided direct skilled nursing care to patients with complex and chronic conditions including ALS,MS, bleeding disorders, CHF, immunodeficiency, preterm birth, gestational diabetes management, and transplant care.
  • Applied and obtained Texas home health licensure.

DIRECTOR OF OPERATIONS, DIRECTOR OF NURSING & ADMINISTRATOR

Option Care/Healthy Connections
09.2015 - 05.2017
  • Directed day-to-day management of operations team and clinical staff in providing quality patient care, operational procedures, personnel development and patient satisfaction.
  • Developed and implemented standard operating procedures for clinical services provided and communicated these procedures effectively to patients to manage expectations and improve patient.
  • Provided supervision for clinical staff and also provided direct nursing care to patients with acute conditions such as ALS, MS, bleeding disorders, CHF, immunodeficiency, preterm birth, hyperemesis gravidarum pregnancy-induced hypertension, gestational diabetes management, and transplant care.
  • Coordinated and oversaw effective implementation of patient and family teaching on therapies, disease process, and management.
  • Evaluated work performance of 45 nursing personnel to determine wage increases and implement discipline.

REGIONAL CLINICAL SALES SPECIALIST

Coram/CVS Caremark
10.2014 - 07.2015
  • Delivered presentations to executives and key decision makers on Coram’s services and performed follow-through to further sales development initiatives.
  • Developed strong relationships with key decision-makers and stakeholders at client organizations to improve sales process.
  • Provided pre-sale product demonstrations as well as post-sale installation, training and customer service activities to support sales objectives.
  • Improved inotropic therapy and parental nutrition growth by 9% by identifying and retaining new physician groups, hospitals, payors, and consumers within my designated territory.
  • Self-motivated, with strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Passionate about learning and committed to continual improvement.

Education

MBA - HealthCare Administration

Texas A&M University - Corpus Christi
Corpus Christi, TX

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX

Associate of Applied Science -

Tarrant County Community College
Arlington, TX

Skills

  • Microsoft Office Suite
  • Time Management
  • Personnel Management
  • Detail-Oriented
  • Multi-Tasking skills
  • Problem-Solving skills
  • Analytical skill
  • Collaboration
  • Teamwork
  • Leadership skills
  • Excellent Organization skills
  • Data Management
  • Patient Care & Management
  • Patient and Family Education
  • Vital Signs Management
  • Regulation & Procedure Management
  • Infection Control & Management
  • Clinical Services Management
  • Healthcare Administration
  • Strategic Planning
  • Quality Assurance
  • Case Management
  • Nursing Protocols
  • Budget Planning
  • Nursing Homes
  • Clinical Nursing
  • Restorative Nursing
  • Gerontological Nursing
  • Nursing Oversight
  • Nursing Supervision
  • Nursing Education
  • Nursing Administration
  • Nursing Auditing
  • Nursing Recruitment
  • Nursing Interventions
  • Nursing Assessment
  • Geriatric Nursing
  • Cardiac Nursing
  • Nursing Care
  • Travel Nursing
  • Evaluate Nursing Practices
  • Nursing Intervention Evaluations
  • Nursing Procedure Development
  • Nursing Plan Development
  • Community Health Nursing
  • Nursing Process Implementation

Certification

  • BLS/ACLS
  • BSN TX 681441
  • BSN FL pending
  • BSN MN pending
  • RUGS
  • Infection Preventionist
  • COVID vaccine injector

Additional Information

References:

Danny Singh: dannyny18@hotmail.com

Michael McGibbon: michaelmcgibbon6@gmail.com

Michelle Baty-Lewis: mbaty34@gmail.com

Maureen: mossips1@gmail.com

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

SNF/LTC TRAVELING INTERIM DIRECTOR OF NURSING

Good Samaritan Society
03.2023 - Current

SNF/LTC DIRECTOR OF NURSING

Crystal Creek At Preston Hollow
04.2022 - 03.2023

NATIONAL DIRECTOR OF NURSING & ADMINISTRATOR

Kroger Specialty Infusion
12.2019 - 04.2022

AREA DIRECTOR OF CLINICAL SERVICES & ADMINISTRATOR

Lifecare Home Health
11.2018 - 12.2019

DIRECTOR OF NURSING & NURSE ADMINSTRATOR

Soleo Health
09.2017 - 10.2018

DIRECTOR OF OPERATIONS, DIRECTOR OF NURSING & ADMINISTRATOR

Option Care/Healthy Connections
09.2015 - 05.2017

REGIONAL CLINICAL SALES SPECIALIST

Coram/CVS Caremark
10.2014 - 07.2015

MBA - HealthCare Administration

Texas A&M University - Corpus Christi

Bachelor of Science - Nursing

The University of Texas At Arlington

Associate of Applied Science -

Tarrant County Community College
  • BLS/ACLS
  • BSN TX 681441
  • BSN FL pending
  • BSN MN pending
  • RUGS
  • Infection Preventionist
  • COVID vaccine injector
JANETTE S. NEALY