Janette Perez
Houston,TX
Summary
Proven sales expert with a track record of fostering client relationships and enhancing customer satisfaction at Amtex Auto Insurance. Skilled in customer assistance and sales training, adapt at resolving issues to ensure loyalty. Excelled in creating impactful displays at Chick Fil A, demonstrating a blend of strong communication and organizational skills.
Overview
2
2
years of professional experience
Work History
Sales Agent
Amtex Auto Insurance
08.2024 - 11.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cashier Team Lead
Chick-fil-A
04.2023 - 02.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Lead Sales Associate
Five Below
06.2023 - 10.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Lead Sales Associate
Party City
06.2022 - 10.2022
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Education
Cosmetology
Milby Highschool
Houston, TX06.2022
Skills
- Client relations
- Customer assistance
- Sales training
- Customer relationship building
Languages
Spanish
Native or Bilingual
Timeline
Sales Agent
Amtex Auto Insurance
08.2024 - 11.2024
Lead Sales Associate
Five Below
06.2023 - 10.2023
Cashier Team Lead
Chick-fil-A
04.2023 - 02.2024
Lead Sales Associate
Party City
06.2022 - 10.2022
Cosmetology
Milby Highschool
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