Janette Rivas
Coppell,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Compliance Associate
RPM Living
Dallas, TX
01.2021 - Current
- Reviewed and updated compliance documentation to ensure accuracy and adherence to legal standards.
- Developed and maintained compliance tracking systems for internal use.
- Conducted regular audits of company processes to identify areas of non-compliance.
- Provided advice and guidance on regulatory requirements, best practices, and industry trends.
- Tracked progress of corrective actions taken in response to identified non-compliance issues.
- Provided support during external audits conducted by regulatory bodies.
Community Manager
Pace Realty Corporation
Dallas, TX
05.2004 - 01.2021
- Responded to customer inquiries in a timely manner.
- Developed and implemented strategies to increase community engagement.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Assisted with developing marketing plans for campaigns and promotions.
- Developed comprehensive documentation for internal use.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Boosted tenant retention by addressing issues to achieve speedy resolution.
- Saved money by operating community within budget.
- Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
- Updated resident accounts with latest personal information and recent payments.
Education
Martin County High School
Stuart, FLSkills
- Compliance Auditing
- Developing Compliance Programs
- Compliance Protocols
- Compliance Knowledge
- Audit Support
- Corrective Action Plans
- Audit Oversight
- Adobe Acrobat
- Reporting Requirements
- Document Review
- Auditing Processes
- Data Gathering And Reporting
- Due Diligence
Certification
- CPO
- SOS
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Compliance Associate
RPM Living
01.2021 - Current
Community Manager
Pace Realty Corporation
05.2004 - 01.2021
Martin County High School