Janette Rosario
Kissimmee
Summary
Adept Medical Assistant/Referral Coordinator with a proven track record at Gutierrez Perez Family Med, specializing in telehealth coordination and delivering exceptional customer service. Expert in EMR/EHR systems and referral tracking, I significantly enhanced patient care management and streamlined referral processes, ensuring timely and efficient healthcare delivery.
Overview
5
5
years of professional experience
Work History
Medical Assistant /Referral Coordinator
Gutierrez Perez Family Med
Kissimmee
08.2020 - Current
- Verified appointment times with patients, and prepared charts. Answering incoming calls.
- Registered new patients into practice management software program accurately entering demographic information.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate and up-to-date patient records, including referral status and follow-up information.
- Provided excellent customer service to both internal and external customers.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines. Performed data entry related to referrals into electronic health record systems.
- Submitting pre-authorizations. Coordinating patients' referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Associate of Science -
Keiser University
Fort Lauderdale, FL10-2020
High School Diploma -
Gateway High School
Kissimmee, FL07-2009
Skills
- Telehealth coordination
- Appointment reminders
- Customer service
- Inventory and supply management
- EKG administration
- Vital signs monitoring
- EMR / EHR
- Notetaking and documentation
- Referral tracking
- Pre-authorizations
- Referring physician communication
Timeline
Medical Assistant /Referral Coordinator
Gutierrez Perez Family Med
08.2020 - Current
Associate of Science -
Keiser University
High School Diploma -
Gateway High School
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