JANETTE SILBERMAN
West Linn
Summary
Experienced perinatal health educator and birth doula with extensive program coordination expertise, aiming to lead and expand a doula program within healthcare systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Interim Doula Program Referral Coordinator
Legacy Health System
Portland
11.2023 - Current
- Manage all incoming birth leads/referrals and match clients to doulas based on experience, specialties, cultural alignment, and equitable distribution
- Track doula performance, provide follow-up, and reassign as needed; escalate issues to the Program Coordinator.
- Develop and implement streamlined workflows and tracking systems, enhancing program efficiency and client satisfaction
- Oversee Doula Program communications and provide cross-coverage for PPE Program
- Collaborate with internal teams and external organizations (Community Doula Alliance, SW WA Co-Heart, and Fourth Plain Forward) to support referrals, placements, and equitable access.
- Support grant-funded student doulas, coordinating client matches and providing mentorship throughout their program
Health Educator
Legacy Health System
Portland
06.2016 - Current
- Deliver inclusive, patient-centered prenatal education to pregnant people and their families across diverse populations
- Mentor, onboard, and evaluate new educators, ensuring high-quality, consistent instruction
- Develop and refine curricula using current evidence-based practices in perinatal education, labor support, and postpartum care
- Provide administrative and operational support to the PPE Program, including scheduling, project support, and workflow optimization
- Collaborate on program expansion initiatives, including launching new class offerings to increase accessibility and meet community needs
Childbirth Educator
Oregon Health & Science University
Portland
05.2016 - Current
- Facilitate inclusive prenatal education classes tailored to needs of pregnant individuals and families.
- Develop curricula based on current evidence-based practices in perinatal education and postpartum care.
- Mentor and onboard new educators, ensuring consistent instructional quality across programs.
- Collaborate on program expansion initiatives to enhance reach and impact.
Interim Program Coordinator/Lead Educator
Oregon Health & Science University
Portland
05.2022 - 07.2023
- Spearheaded transition of childbirth and early parenting classes to in-person instruction after over one year of virtual offerings.
- Relocated program, updated curriculum, ensured availability of supplies and technology, and implemented safety procedures.
- Managed instructor schedules, class calendars, and online enrollment systems to facilitate smooth operations.
- Monitored class enrollments, adjusted offerings, and submitted room reservation requests to optimize delivery.
- Supported curriculum updates, co-taught classes, and provided facilitation feedback for onboarding and staff development.
- Acted as point of contact for childbirth education, participating in perinatal committees and professional groups.
- Collaborated with Program Manager and Content Lead Educators to develop new classes and maintain compliance with evidence-based practices.
- Maintained educational resources and technology to ensure high-quality class delivery.
Pregnancy & Parenting Program Office Assistant
Legacy Health System
Portland
08.2016 - 07.2018
- Ensured smooth day-to-day operations through comprehensive administrative support.
- Assisted in developing annual class schedule, managing room reservations, and planning logistics for prenatal and parenting classes.
- Created and updated class events and client registrations in software platform, ensuring precise tracking and reporting.
- Verified client eligibility for Oregon and Washington Medicaid programs, maintaining strict compliance with requirements.
- Monitored program reimbursements, facilitating timely and accurate financial processing.
Education
Bachelor of Science - Public Health
National University
San Diego, CA12-2014
Skills
- Program coordination and administration
- Team leadership and supervision
- Scheduling and logistics management
- Health education and mentorship
- Group facilitation and adult learning strategies
- Patient advocacy and care
- Evidence-based perinatal practices
- Cross-functional healthcare collaboration
- Culturally competent care
- Microsoft Office Suite and EPIC
Certification
- Certified Childbirth Educator, ICEA, 2016
- Trained Birth Doula, CAPPA, 2017
- Spinning Babies Workshop, 2024
Volunteer Experience
Mother & Child Education Center, Intern, 2015
Timeline
Interim Doula Program Referral Coordinator
Legacy Health System
11.2023 - Current
Interim Program Coordinator/Lead Educator
Oregon Health & Science University
05.2022 - 07.2023
Pregnancy & Parenting Program Office Assistant
Legacy Health System
08.2016 - 07.2018
Health Educator
Legacy Health System
06.2016 - Current
Childbirth Educator
Oregon Health & Science University
05.2016 - Current
Bachelor of Science - Public Health
National University
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