Summary
Overview
Work History
Education
Skills
Timeline
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Janette Skaggs

Lake City,AR

Summary

Energetic and dependable professional with strong ability to manage administrative tasks and support healthcare teams. Well-versed in medical terminology and patient scheduling, ensuring smooth clinic operations. Committed to enhancing patient experiences through effective communication and organizational skills. Highly-skilled phlebotomist with my years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

15
15
years of professional experience

Work History

School Custodian

Riverside West Elementary
08.2023 - Current
  • Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Reported vandalism or other damage to property to supervisor.

Cleaning Supervisor

Skaggs Cleaning
05.2015 - 12.2023
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.

Phlebotomist

DCI
05.2013 - 02.2015


  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

Medical Office Assistant

White River Medical Center
10.2009 - 01.2012
  • Used MedTech to schedule appointments for doctor visits and procedures.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Education

Certificate - Phlebotomy

ASUN-Jonesboro
Jonesboro, AR
05.2013

Medical Office Management

UACCB
Batesville, AR
05.2004

GED -

Buffalo Island Central
Monette, AR
05.1997

Skills

  • Multitasking and Organization
  • Records Management
  • Medical Records Maintenance
  • Problem-Solving
  • HIPAA Regulations
  • Medical Terminology
  • Attention to Detail
  • Understanding of medical terminology
  • Positive Attitude
  • Venipuncture
  • Order of draw
  • Specimen handling

Timeline

School Custodian

Riverside West Elementary
08.2023 - Current

Cleaning Supervisor

Skaggs Cleaning
05.2015 - 12.2023

Phlebotomist

DCI
05.2013 - 02.2015

Medical Office Assistant

White River Medical Center
10.2009 - 01.2012

Certificate - Phlebotomy

ASUN-Jonesboro

Medical Office Management

UACCB

GED -

Buffalo Island Central

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Janette Skaggs