Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Janette S. Rangel

Brownsville,Tx

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members, with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

13
13
years of professional experience

Work History

ABM

Janitorial Services
Brownsville, TX
03.2024 - Current
  • Supervised ongoing janitorial activities such as floor care, carpet cleaning, window washing and trash removal services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Maintained cleanliness of the store by overseeing janitorial services and organizing merchandise displays.
  • Handled complaints from customers regarding janitorial services provided.
  • Coordinated with management to ensure that all janitorial services were performed according to established standards.
  • Collaborated with other departments such as engineering, janitorial services.
  • Resolved customer complaints regarding janitorial services in a timely manner.
  • Provided support with special projects related to janitorial services as directed by supervisor.
  • Oversaw facilities maintenance activities such as janitorial services, space allocation and equipment procurement.
  • Provided light janitorial services such as sweeping floors, emptying trash cans, and wiping down surfaces as needed.

Youth Care Worker

Southwest Key Program
Brownsville, TX
06.2018 - 03.2023
  • Conduct face-to-face daily contacts at various locations with youth assigned.
  • Manage behaviors through the use of programmatic and individual structure.
  • Develop and maintain a helping relationship, emphasizing youth accountability.
  • Complete required documentation, including discharge information, for assigned youth in an accurate and timely manner.
  • Enter data promptly into the Department of Juvenile Justice's Juvenile Tracking System (JTS) and Southwest Key Programs database, Efforts to Outcome (ETO).
  • Examine the case file to become familiar with the youth's history, and keep up to date with information as it is added to the file.
  • Notify the program director or designee immediately in the event of a youth crisis, suspected illegal activity, or any other youth or program incident.
  • Inspection of vehicles and refilling of gas for the initiation of the following day.
  • Provided disinfecting and sanitizing services on the facility before the use of the youth and the next shift.
  • Assisted the scheduling department in inputting times for staff and personal leaves, as well as preparing schedule rosters for security monitors and shift leaders.
  • Assisted with virtual training, and became a producer for the trainer.
  • Provided physical education to youth and met supervisors' expectations.
  • Assisted in the hiring department.
  • Assisted in developing and implementing behavior management strategies with youth in care.
  • Maintained accurate records of daily activities, progress notes, and incident reports.
  • Monitored the physical environment to ensure safety of clients and staff.
  • Transported youth to appointments or recreational activities as needed.
  • Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
  • Utilized community resources to provide additional support for youth receiving services.
  • Trained new employees on policies and procedures related to providing quality services.
  • Utilized vehicles to transport youth to and from school, appointments and outings.
  • Provided crisis intervention and support during emotional or behavioral incidents.
  • Supported youths in the transition process from care to independent living or family reunification.
  • Assisted with homework and provided tutoring to support educational goals.
  • Assisted youths in developing personal goals and plans for future independence.
  • Maintained detailed records of youths' progress, incidents, and daily activities.
  • Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
  • Organized and coached teams in a variety of sports, including soccer, basketball, kickball, and volleyball.
  • Instructed classes on proper exercise techniques to ensure safety while participating in physical activities.
  • Provided individualized instruction to help students reach their fitness goals.
  • Created lesson plans that focus on developing physical literacy skills such as running, jumping, throwing and catching.
  • Monitored the progress of each student in order to identify areas of improvement or success.
  • Encouraged positive behavior by creating an inclusive environment where all students felt safe and respected.
  • Advised school staff on how best to integrate physical activity into the classroom curriculum.
  • Implemented injury prevention protocols when needed during PE classes.
  • Taught students about concepts regarding fitness, health and well-being.
  • Instructed students in classroom settings on specific exercises, team sports concept and overall safety to avoid injuries.
  • Documented individual data and updated classroom records.
  • Talked with students needing extra attention and made plans to assist with problems.
  • Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.

Babysitter

01.2013 - 01.2018
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Administering medication when needed according to parent instructions.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Monitoring sleep schedules and adjusting accordingly if needed.

Labor Work

Jacobs
01.2015 - 01.2016
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Inspected sites before and after construction projects.
  • Provided housekeeping to prevent potential hazards.
  • Removed debris, garbage, and hazardous materials from sites, adhering to safety protocols.
  • Assure permits are available and ready before starting a job.
  • Maintained tools and equipment used onsite, tagged, and up to date.
  • Cleaned up construction areas by sweeping away dust particles and debris.
  • Conducted routine maintenance checks on tools and equipment ensuring they are in proper working condition.
  • Followed safety protocols when operating machinery or handling hazardous materials.
  • Identified potential risks associated with certain tasks and reported them immediately to supervisor.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Set up equipment to maintain worksite productivity.
  • Assisted distribution of tools, materials, and equipment to skilled workers.
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • Controlled traffic to protect work site integrity, crew safety, and general public welfare.
  • Assisted team members with maintaining orderly and clean workspaces.
  • Conducted routine maintenance tasks on equipment to ensure optimal performance.
  • Followed instructions from supervisors to complete tasks accurately and efficiently.

Cashier/Dining/Drive-Thru

Whataburger
01.2013 - 01.2015
  • Provide housekeeping to prevent potential hazards, and provide a presentable workplace.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Sales Representative

Palace
01.2012 - 01.2013
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Maintained a clean and organized workspace area to prevent any potential hazards.
  • Listened to customer needs to identify and recommend best products and services.
  • Greeted and assisted customers to foster positive experiences.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Developed customer relationships to ensure satisfaction with product.
  • Operated manual and automatic screen printing presses.

Education

HIGH SCHOOL DIPLOMA -

GLADYS PORTER HIGH SCHOOL
06.2011

DIPLOMA - Medical Assistant

SOUTH TEXAS VO-TECH
01.2011

Skills

  • Organization
  • Policy development
  • Child development
  • Rapport development
  • Educational support
  • Warning signs identification
  • Youth supervision
  • Behavior management
  • Research
  • Organizational skills
  • PPE compliance
  • PPE use
  • Attention to detail
  • Quality assurance
  • Written communication
  • Dependable and responsible
  • Data entry
  • Team building
  • Training & Development
  • Teamwork and collaboration
  • Multitasking
  • Social perceptiveness
  • Recordkeeping
  • Friendly, positive attitude
  • Safety awareness
  • Physical conditioning
  • Staff development
  • Motivational leadership style
  • Verbal and written communication
  • Equipment management
  • Injury prevention
  • Training drills
  • Equipment cleaning and inspection
  • Safe cleaning with chemicals
  • Equipment cleaning and disinfecting

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

ABM

Janitorial Services
03.2024 - Current

Youth Care Worker

Southwest Key Program
06.2018 - 03.2023

Labor Work

Jacobs
01.2015 - 01.2016

Babysitter

01.2013 - 01.2018

Cashier/Dining/Drive-Thru

Whataburger
01.2013 - 01.2015

Sales Representative

Palace
01.2012 - 01.2013

HIGH SCHOOL DIPLOMA -

GLADYS PORTER HIGH SCHOOL

DIPLOMA - Medical Assistant

SOUTH TEXAS VO-TECH

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Janette S. Rangel