Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Janette Coleman

New Rochelle,New York

Summary

Experienced People Operations Specialist and Office Manager with a proven track record in improving HR systems and cultivating a positive workplace culture. Skilled in optimizing workflows, promoting inclusivity, and enhancing recruitment processes to elevate the overall recruiting experience. Committed to fostering a collaborative work environment and aligning HR practices with business objectives to drive organizational success.

Overview

13
13
years of professional experience

Work History

Office Manager

MParticle
07.2024 - Current
  • Successfully led the opening of a new office, managing all aspects from inception to launch
  • Designed efficient office layout optimizing space utilization and creating a collaborative work environment that increased employee satisfaction
  • Procured all aspects of buildout, IT setup, and furnishing, ensuring a successful opening day
  • Organized successful grand opening event, attended by key stakeholders and local business leaders
  • Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinate office space planning and maintenance
  • Handle vendor relations and contract negotiations
  • Implement and maintain office policies and procedures
  • Ensure compliance with safety regulations and building codes
  • Organize company events and team-building activities
  • Led strategic closure of 3 office locations during company-wide shift to remote-first, ensuring 100% compliance with lease terms and regulations
  • Developed and executed comprehensive reopening plans for 2 offices, prioritizing employee safety and operational efficiency
  • Managed relocation of equipment and assets


People Operations Specialist

mParticle
01.2023 - Current
  • Develop organizational guidelines ensuring compliance and consistency, enhancing operational integrity
  • Maintain precise employee records across HR platforms, significantly improving data accuracy
  • Address employee queries promptly, resolving issues to boost satisfaction and engagement
  • Lead system integrations (Bamboo HR, Greenhouse, Slack, Gmail), streamlining HR processes
  • Organized engagement activities, fostering inclusive work culture
  • Spearheaded diversity initiative, increasing team inclusivity by 10%
  • Optimized HR systems, reducing administrative time by 30% and improving data accuracy
  • Enhanced team productivity by implementing agile HR strategies
  • Developed comprehensive wellness programs, elevating employee health and morale
  • Manage benefits administration, ensuring accurate enrollment
  • Work with our Benefits Brokers to ensure timely processing of claims
  • Streamlined HR operations by integrating benefits system with HRIS
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Organize and conduct onboarding sessions for new hires

Recruiting Coordinator

MParticle
06.2022 - Current
  • Maintain recruiting database and applicant tracking, ensuring accurate system correspondence
  • Schedule interviews, coordinate candidate communication, and manage new hire paperwork
  • Generate reports on recruitment metrics, improving process efficiency and candidate experience
  • Collaborate with hiring managers and recruiters for seamless recruitment processes
  • Train recruiters on HR software, enhancing team proficiency and recruitment outcomes
  • Streamlined recruitment documentation, enhancing process efficiency
  • Optimized interview scheduling to accelerate hiring cycles
  • Partnered with teams to refine recruitment tools, boosting functionality
  • Introduced advanced tracking methods for candidate engagement metrics
  • Provided essential support, ensuring seamless recruitment operations
  • Enhanced team efficiency by implementing a dynamic recruitment strategy
  • Forged strong partnerships to streamline recruitment and onboarding
  • Mentored new staff, significantly improving recruitment workflow efficiency
  • Provided ongoing support to new hires, facilitating a 50% quicker adaptation to company culture
  • Coordinated with IT to enhance HR software usability, improving user satisfaction by 60%

Executive Assistant

MParticle
07.2021 - Current
  • Manage executive's schedule, ensuring seamless operations and optimal time management
  • Coordinate meetings and prioritize tasks, enhancing executive's productivity and focus
  • Serve as key liaison between executives, stakeholders, and external partners, enhancing organizational communication
  • Implement strategic scheduling solutions, significantly boosting executive efficiency
  • Monitored and adjusted executive's calendar to prevent overbooking and maximize productivity
  • Introduced time-blocking strategies that improved task prioritization and execution

Executive Assistant/ Office Manager, COO/CFO

Bernstein Equity Partners & JetReady
04.2019 - 03.2020
  • Streamlined executive schedules, boosting operational efficiency and time management
  • Processed expenses and reimbursements accurately, maintaining precise financial records
  • Coordinated high-level meetings and travel logistics, ensuring seamless operations
  • Managed communications and prioritized urgent calls, aiding executive decision-making
  • Maintained vendor files and supplies, ensuring smooth office operations
  • Implemented a new document management system, increasing retrieval efficiency

Manager/Personal Assistant, Founding Partners

Brown Angel Advisors
07.2018 - 03.2019
  • Managed complex calendars, optimizing schedules for high-impact events and meetings
  • Coordinated high-level conference calls and video meetings, maintaining professional standards
  • Arranged detailed travel itineraries for seamless domestic and international trips
  • Handled external communications with executives, ensuring professionalism and efficiency
  • Provided reliable support to senior management, aiding in decision-making processes

Executive Assistant, EVP of Planning Strategy

A+ E Networks
06.2017 - 07.2018
  • Scheduled and coordinated high-level meetings, ensuring seamless communication and logistics
  • Processed expenses with Concur System, ensuring accurate tracking and reporting
  • Managed complex calendar updates, optimizing executive's time management
  • Arranged detailed domestic and international travel itineraries for EVP
  • Handled internal communications, facilitating smooth interactions with executives and vendors
  • Streamlined EVP's daily operations, enhancing decision-making and operational efficiency
  • Ensured precision in handling EVP's schedule, optimizing time management effectively
  • Provided robust support in high-stakes meetings, ensuring seamless executive interactions

Receptionist/ Administrative Assistant, EVP & SVP of Sales Solutions

NBCUniversal
03.2012 - 06.2017
  • Negotiated pricing agreements with vendors for events, achieving cost reductions and quality service
  • Coordinated and scheduled high-level meetings and conference calls, ensuring seamless communication
  • Planned and organized large-scale department meetings and events, enhancing team collaboration
  • Reduced event costs by 20% through strategic vendor negotiations
  • Enhanced team productivity by managing complex scheduling and logistics
  • Provided ongoing support to sales teams, boosting overall performance

Education

Some College (No Degree) - Liberal Arts And General Studies

Bronx Community College
Bronx, NY

Skills

  • Interview scheduling optimization
  • Employee records management
  • HR system integrations
  • Engagement activities
  • Inclusivity initiatives
  • Onboarding process improvement
  • Talent acquisition strategy
  • Workplace culture enhancement
  • Strategic planning
  • Project management

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective new hire data accuracies
  • 50% decrease in time spent on benefits administration tasks
  • Integrated multiple HR systems (Maxwell Health, Modern Health, HireRight) with BambooHR our HRIS

Timeline

Office Manager

MParticle
07.2024 - Current

People Operations Specialist

mParticle
01.2023 - Current

Recruiting Coordinator

MParticle
06.2022 - Current

Executive Assistant

MParticle
07.2021 - Current

Executive Assistant/ Office Manager, COO/CFO

Bernstein Equity Partners & JetReady
04.2019 - 03.2020

Manager/Personal Assistant, Founding Partners

Brown Angel Advisors
07.2018 - 03.2019

Executive Assistant, EVP of Planning Strategy

A+ E Networks
06.2017 - 07.2018

Receptionist/ Administrative Assistant, EVP & SVP of Sales Solutions

NBCUniversal
03.2012 - 06.2017

Some College (No Degree) - Liberal Arts And General Studies

Bronx Community College

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Janette Coleman