Develop and organize engaging marketing content for all social media platforms (e.g. Instagram, TikTok, & Facebook)
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed strong working relationships with 18 trainees, providing a supportive learning environment.
Education
Bachelor of Science - Marketing And Management
Kean University
Union, NJ
05.2025
Skills
Proficient in social media marketing on platforms like Instagram, Facebook, and TikTok
Experienced in graphic design using tools such as Canva, Procreate, and CapCut
Implemented strategies to enhance overall efficiency, resulting in increased customer satisfaction
Excel in articulating ideas, actively listening to team members, and contributing effectively to group projects
Social content planning
Related Coursework
Market Research Course, 09/2023-12/2023
Project leadership: Led a marketing research project on Gamestop, analyzing the video game retail landscape.
Survey Design and Execution: Designed and executed surveys using Qualtrics, demonstrating proficiency in the platform.
Data Analysis: Conducted statistical analyses to derive insights from data, using various tools and methods to uncover marketing challenges and opportunities for Gamestop.
Internet Marketing Course, 09/2022-12/2022
Website Development: Created a beauty product blog using Wix, applying web design principles and content strategy.
Email Marketing: Managed promotional campaigns via Mailchimp, focusing on customer engagement and sign-up growth.
SEO Implementation: Executed SEO strategies to boost brand visibility and online presence.