Janeva James
Citrus Heights,CA
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency. Focused handling diverse administrative functions. Proven history managing competing priorities in fast-paced and rapidly changing environments.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
A Family Affair
04.2021 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
Case Manager
Reach Adult Devlopment
01.2021 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Memory Care Director
Oakmont Senior Communities
01.2021 - 05.2023
- Conducted tours of facility to prospective residents and families.
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Recruited and hired highly talented individuals bringing great skills and passion to work.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Activity Assistant
Almond Heights Senior Living
04.2017 - 03.2022
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Provided emotional support and companionship to improve quality of life for residents.
- Engaged residents through events, small groups, and personal attention.
- Scheduled movies, entertainment, and other special events.
Activity Director
Apple Ridge
03.2019 - 01.2020
- Developed monthly life enrichment calendar and published electronically and in print.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Created and delivered recreational programs for small and large groups of residents.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Arranged outings as part of recreational program.
Education
Cosmetology
Sacramento City College
Sacramento, CA07.2000
High School Diploma -
Sacramento High
Sacramento, CA06.1998
Skills
- Correspondence Preparation
- Event Planning
- Creating Presentations and Proposals
- Visitor Registrations
- Employee Development
- Change Implementation
- Coordinate Schedules
Timeline
Administrative Coordinator
A Family Affair
04.2021 - Current
Case Manager
Reach Adult Devlopment
01.2021 - Current
Memory Care Director
Oakmont Senior Communities
01.2021 - 05.2023
Activity Director
Apple Ridge
03.2019 - 01.2020
Activity Assistant
Almond Heights Senior Living
04.2017 - 03.2022
Cosmetology
Sacramento City College
High School Diploma -
Sacramento High
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