Janey Koch
Waynesboro,VA
Summary
1. Skilled time management, communication and safety oriented.
2. Strives with customer service, and administrative work along with clerical support.
3. Verifies invoices and reconciles statements monthly.
4. Decentralized buyer and SAP user.
Overview
6
6
years of professional experience
Work History
Parts Manager
City of Charlottesville-Transit
Charlottesville, VA
09.2021 - Current
- Developed and maintained positive working relationships with vendors.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Analyzed pricing trends to optimize cost savings.
- Prepared documents for ordering parts, supplies, and equipment.
- Conducted monthly audits of inventory control systems.
Service Writer
Lawrence Transportation Companies
Waynesboro , VA
08.2018 - 09.2021
- Greeted customers, listened to their vehicle concerns, and wrote up service orders.
- Provided cost estimates for additional repairs and services requested by customers.
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Processed payments for completed services using cash register or point-of-sale systems.
- Monitored inventory levels of shop supplies and ordered new materials when needed.
- Resolved customer complaints regarding service quality or billing issues promptly and professionally.
- Followed up with customers after the completion of service to ensure satisfaction with the results.
Education
Associate of Business Administration And Management - Business Administration
Blue Ridge Community College
Weyers Cave, VA12-2005
Skills
- Invoice Processing
- Inventory Restocking
- Goal Setting
- Stock management
- SAP understanding
- Commnication
- Inventory Management
Timeline
Parts Manager
City of Charlottesville-Transit
09.2021 - Current
Service Writer
Lawrence Transportation Companies
08.2018 - 09.2021
Associate of Business Administration And Management - Business Administration
Blue Ridge Community College