Janhvi Bhingardive
New York
Summary
Adept at providing empathetic support and managing sensitive information, I honed my active listening and organizational skills at 7 Cups and SUNY Plattsburgh. Demonstrated proficiency in public speaking and event planning, with a commitment to confidentiality and cross-cultural awareness. Achieved active listener certification, underscoring my dedication to professional development and teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
7 Cups
10.2024 - Current
- Provided empathetic and confidential emotional support to individuals seeking help via online chat platform.
- Demonstrated active listening skills to understand complex situations and provide appropriate guidance.
- Adhered to strict confidentiality guidelines when handling sensitive information.
- Successfully navigated crisis situations by providing immediate support and appropriate referrals when necessary.
- Completed various trainings for specific listening skills for ADHD, ACT Therapy etc
- Earned active listener certificate and working to earn more certification on a higher level as an active listener.
Student Assistant State Employee
State University of New York at Plattsburgh
09.2021 - 10.2022
- Administrative tasks:
- Managing prospective and incoming student records
- Scheduling appointments and meetings with international students and respective faculty.
- Maintaining student databases and tracking processing.
- Collecting documents from international students upon arrival, organizing, assisting in processing them and returning them safely.
- Mailing documents to incoming students internationally.
- Communication and outreach:
- Answering inquiries from prospective students and their families
- Providing information on academic programs, admissions requirements, and scholarships
- Corresponding with international partners and consultation agencies
- Attending and presentation webinars for prospective international students and consultation agencies.
- Made power-point presentations for events
- Event planning:
- Assisting with planning and execution of international student events (cultural events, welcome receptions etc)
- Assisting in organizing orientation sessions and workshops for new international students
- Managing event registration and communication
- Cross-cultural awareness:
- Demonstrating sensitivity to diverse cultural backgrounds
- Facilitating communication between international students and faculty
- Providing support to students navigating cultural adjustments
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York, NY06-2026
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY06-2026
Skills
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Public speaking
- Event setup
- Answering phones
- Professional appearance
- Foreign language proficiency
- Administrative tasks
- Recordkeeping and confidentiality
- Clear communication
Certification
CITI certification
SPSS certification
Active Listener certification
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Marathi
Native or Bilingual
Timeline
Volunteer
7 Cups
10.2024 - Current
Student Assistant State Employee
State University of New York at Plattsburgh
09.2021 - 10.2022
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
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