Jani Myree

• Self Employed Food delivery driver for Doordash / Store shopper & grocery delivery driver for Instacart
• Pick up items from specific restaurants or stores and deliver them to customers throughout the city

• Assisted clients with personal care tasks such as bathing, grooming, dressing, oral hygiene, and meal preparation to support independence and well-being.

• Managed household duties, including cleaning, laundry, grocery shopping, and errands to maintain a clean and organized environment.

• Built meaningful relationships with clients through engaging conversations, social activities, and emotional support to enhance their quality of life.

• Monitored vital signs, observed changes in health, and provided medication reminders or administration to ensure proper care.

• Maintained a safe, clean environment to reduce risks and promote optimal health outcomes.

• Coordinated care schedules, managed administrative tasks, and handled mail, bills, and invoices to ensure efficient daily operations.

• Provided mentorship and coaching to staff, enhancing performance and supporting professional growth.

• Cared for and aided individuals with intellectual, developmental, and physical disabilities, ensuring their daily needs were met.

• Provided transportation services to appointments and programs as part of their daily routine.

• Administered medications accurately and consistently throughout the day.

• Managed household tasks, including cooking and cleaning, to maintain a comfortable living environment.

• Planned and organized monthly entertainment activities and events based on client requests.

• Adapted to working across multiple houses per shift as needed.

• Maintained strong communication skills, both verbal and written, to effectively interact with clients and team members.

• Worked efficiently in fast-paced environments, meeting deadlines and maintaining quality care.

• Displayed self-motivation and a strong sense of personal responsibility to fulfill job duties independently.

• Collaborated with team members to ensure smooth day-to-day operations and provide consistent client support.

• Email and chat support specialist for Yahoo at Verizon media company
• Helped clients and customers with issues related to Yahoo website
• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Conducted comprehensive competitor analysis to inform strategic decisions.
• Enhanced customer satisfaction with timely and accurate issue resolution.
• Restructured customer service process, ensuring quicker response times.
• Gathered, organized and input information into digital database.
• Collected, arranged, and input information into database system.
• Conducted regular reviews of operations and identified areas for improvement.
• Developed effective improvement plans in alignment with goals and specifications
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• Effectively managed high-volume of inbound customer calls
• Process debit, credit card and electronic check payment using western union software
• Communicate with customers to assess and address individual needs, providing timely and quality support
• Handled customer service by dealing with complaints, organizing stock, and answers customers questions with friendly and knowledgeable service
• Problem resolution and Team Building

• Performed closing procedures weekly by balancing cash drawers and reconciling credit card transactions
• Mentored new sales associates to contribute to store's positive culture
• Completed all point of sales opening and closing procedures
• Maintained up to date knowledge of product and service offering to serve as informational resource to customers and team members
• Responded to customer questions and concerns with friendly and knowledgeable service

• Cashier, Customer service, Stock stacker, dressing room coordinator, & over all available for what the store needed that day

• Care giver for family member
• Bathing
• Dressing
• Given medication 2x a day
• Blood pressure checks
• Cleaning
• Cooking