Jani Perez
West Palm Beach,FL
Summary
Learning-focused Industrial Engineer seeking to gain experience, hardworking and passionate bringing foundational knowledge. Trained in process management and optimization, human resources, quality control, supply chain, general problem solving and building strategic solutions. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Seminole Reef Grill
08.2023 - Current
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
Restaurant Server
Wok By The Beach
08.2022 - Current
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Streamlined order-taking process, using mobile POS devices to reduce wait times and improve accuracy.
Sales Intern
Empresa Electroquimica De Sagua (ELQUIM)
01.2022 - 07.2022
- Demonstrated adaptability by quickly learning new software tools used within the sales department for tracking progress and reporting results.
- Participated in sales meetings and presentations to gain knowledge and insight.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Kept detailed records of daily activities through online customer database.
Education
Bachelor of Science - Industrial Engineering
Universidad Central Marta Abreu De Las Villas
Villa Clara, Cuba12.2021
Skills
- Safety Considerations
- Mathematical Calculations
- Project Management
- Waste Reduction
- Process Flow Analysis
- Quality Assurance
- Workflow Design
- System Simulation
- Process Optimization
- Root Cause Analysis
- AutoCAD
- Operations Research
- Production Planning
- Lean Manufacturing
- Microsoft Office Suite
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Restaurant Hostess
Seminole Reef Grill
08.2023 - Current
Restaurant Server
Wok By The Beach
08.2022 - Current
Sales Intern
Empresa Electroquimica De Sagua (ELQUIM)
01.2022 - 07.2022
Bachelor of Science - Industrial Engineering
Universidad Central Marta Abreu De Las Villas
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