Ja'Nia Bates
Acworth,GA
Summary
Dedicated caregiver with expertise in personal care and patient observation. Proven ability to enhance residents' quality of life through effective communication and support for daily living activities.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Caregiver
Silver Comet Village
Powder Springs, Georgia
01.2026 - 08.2026
- Assisted residents with bathing, dressing, and personal care activities to enhance their comfort and dignity.
- Assisted residents with daily living activities and personal care needs.
- Maintained a safe and clean environment for residents at all times.
- Communicated effectively with residents to understand their needs and preferences.
- Supported meal preparation and ensured dietary restrictions were followed.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Documented resident care activities accurately in daily logs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Assistant Manager
Mavis Tires and Brakes
Woodstock, GA
05.2025 - 03.2026
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted in managing daily store operations and team schedules.
- Supported customer service initiatives to enhance client satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer complaints through effective communication strategies.
- Collaborated with management on employee performance evaluations.
- Monitored compliance with safety regulations and operational procedures.
- Coordinated inventory management and stock replenishment processes.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
Dietary Aide/Food Server
The Arbor at BridgeMill
Canton, GA
03.2024 - 02.2025
- Delivered meals to residents while ensuring dietary needs were met.
- Served food and snacks according to planned menu and patients' diet orders.
- Engaged with residents to create positive dining experiences and gather valuable feedback.
- Collaborated with dietitians to review and adjust resident meal plans, ensuring proper nutrition tailored to individual needs.
- Assisted patients with special needs during meals, fostering a supportive and respectful dining atmosphere.
- Checked temperatures of hot food before serving it to patients and residents.
- Set up trays and food service carts to deliver food to residents.
- Assisted in maintaining cleanliness of kitchen and dining areas.
- Followed safety protocols during food handling and preparation tasks.
- Maintained a safe working environment by following all safety protocols.
- Treated patients and team members with dignity and respect.
- Supported training of new dietary aides on procedures and policies.
Education
High School Diploma -
Wheeler High School
Marietta05-2025
Skills
- Patient care techniques
- Hygiene assistance
- Personal assistance
- Patient observation
- Diet management
- Patient documentation
- Customer service
- Communication skills
Certification
- CPR Certification
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteLocation: Acworth, GA
Open to relocation: No
Timeline
Caregiver
Silver Comet Village
01.2026 - 08.2026
Assistant Manager
Mavis Tires and Brakes
05.2025 - 03.2026
Dietary Aide/Food Server
The Arbor at BridgeMill
03.2024 - 02.2025
High School Diploma -
Wheeler High School