Jania Evans
Houston,TX
Summary
Dynamic professional with a proven track record in asset protection and team leadership at Wal-Mart Store. Excelled in reducing shrinkage rates and enhancing security measures through innovative strategies and technology. Skilled in office administration and collaborative team development, adept at driving project success and improving operational efficiency.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Asset Protection Investigator
Wal-Mart Store
10.2024 - Current
- Patrolled store and staffed designated posts for visible security presence to customers and associates.
- Enhanced security measures by implementing innovative surveillance techniques and utilizing state-of-the-art technology.
- Assisted fellow investigators in complex cases when needed, sharing expertise on specific tactics or technologies used in asset protection work.
- Streamlined case management processes for increased efficiency in resolving incidents and reducing overall losses.
- Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
- Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.
- Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
- Reduced shrinkage rates by identifying areas of vulnerability within the organization and implementing targeted loss prevention strategies.
Assistant Area Manager
ADOC, Division of Community Corrections
05.2016 - 06.2024
- Produce thorough, accurate and timely reports of project activities;
- Present audit results of staff caseloads to management teams, delivering information in non-technical terms for easy understanding.;
- Write reports/ memos, authored papers and organized supporting documentation;
- Plan and lead team meetings to review business results and communicate new and ongoing priorities;
- Mediate conflicts between employees and offenders and facilitate effective resolutions to disputes;
- Coached team members and deliver constructive feedback to promote better productivity and build confidence;
- Organize schedules, workflows, and shift coverage to meet expected business demands;
- Plan and complete group projects, working smoothly with others;
- Assisted offenders with making payments or establishing payment plans to bring accounts current;
- Run background checks for prospected employees to obtain data on drivers record and personal history
Probation/ Parole Agent
ADOC, Division of Community Corrections
02.2012 - 05.2016
- Supervised adult offenders to monitor compliance with court ordered conditions;
- Interview probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts and rehabilitation plans;
- Recommend remedial action or initiate court action in response to noncompliance with terms of probation or parole;
- Administer drug and alcohol tests, including random drug screens of offenders, to verify compliance;
- Arrange for medical, mental health, or substance abuse treatment services according to individual needs or court orders;
- Assisted probationers/ parolees with resolving housing, employment and social services problems
Correctional Officer I/ II; Disciplinary Officer
Arkansas Department of Corrections
06.2003 - 02.2012
- Conduct head counts to ensure that each prisoner is present;
- Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities;
- Inspected cells and conducted random searches of common areas;
- Maintained clear and open communications with facility areas to support safe operations;
- Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence;
- Received property from incoming inmates, provided receipts and inspected items for contraband;
- Guard facility entrances to screen visitors;
- Settle disputes between inmates;
- Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences;
- Take prisoners into custody and escort to locations within and outside of facility;
- Fingerprint all incoming inmates using AFIS before processing;
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs;
- Monitored trials for fairness and unbiased implementation of rights of all involved parties
Education
Master of Arts - Management and Leadership
Webster University
Bachelor of Arts - Criminal Justice
University of Arkansas Pine Bluff
Skills
- Office Administration
- Team Leadership
- Collaborative Team Development
- Project Management
- Consumer Relations
- Detail-Oriented Planning
- Experienced with Microsoft Office Suite
- Efficient Data Management
Certification
- National Incident Management System (NIMS) IS-700 – Federal Emergency Management Agency.
- First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
- Asset Protection Learning Program Certificate – Walmart Academy.
Timeline
Asset Protection Investigator
Wal-Mart Store
10.2024 - Current
Assistant Area Manager
ADOC, Division of Community Corrections
05.2016 - 06.2024
Probation/ Parole Agent
ADOC, Division of Community Corrections
02.2012 - 05.2016
Correctional Officer I/ II; Disciplinary Officer
Arkansas Department of Corrections
06.2003 - 02.2012
Master of Arts - Management and Leadership
Webster University
Bachelor of Arts - Criminal Justice
University of Arkansas Pine Bluff
- National Incident Management System (NIMS) IS-700 – Federal Emergency Management Agency.
- First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
- Asset Protection Learning Program Certificate – Walmart Academy.
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