Summary
Overview
Work History
Education
Skills
Timeline
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Janiah Carroll

Middletown,DE

Summary

Dynamic and results-oriented professional with a proven track record at Hampton University and Marshalls & HomeGoods. Excelled in enhancing academic performance through effective study techniques and visual aids, and demonstrated exceptional research and analysis skills. Fostered strong relationships, achieving significant improvements in student comprehension and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Student Tutor

Hampton University
Hampton, VA
08.2023 - Current
  • Served as a positive role model for students both academically and personally, inspiring continued dedication to their education.
  • Assisted students in breaking down complex topics into manageable parts for increased comprehension.
  • Implemented creative problem-solving techniques in tutoring sessions, resulting in improved critical thinking skills.
  • Developed strong rapport with students, contributing to a high level of trust and open communication during tutoring sessions.
  • Enabled higher grades and improved understanding through the use of visual aids, real-world examples, and hands-on activities during tutoring sessions.
  • Streamlined complex concepts by relating them to familiar situations, making challenging material more accessible for students.
  • Collaborated with teachers to identify areas of improvement and adjust lesson plans accordingly.
  • Provided ongoing support for students facing academic challenges, leading to better retention rates and overall success.

Student

Hampton University
Hampton, VA
08.2021 - Current
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Searched at library and in scholarly databases to locate necessary information for research projects.
  • Conducted academic research, contributing valuable findings to faculty's knowledge base.
  • Compiled and analyzed survey data to inform university services improvement.
  • Provided tutoring in subject-specific areas, elevating peers' academic performance.
  • Raised funds for charitable causes, organizing events that brought community together.
  • Created and managed project plans, timelines and budgets.

Sales Associate

Marshalls & HomeGoods
Middletown, DE
10.2019 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Bachelor of Arts - Psychology

Hampton University
Hampton, VA
05-2025

Skills

  • Effective Study Techniques
  • Conceptual Clarity
  • Visual aids utilization
  • Effective questioning techniques
  • Essay writing
  • Records management
  • Research and analysis
  • Writing tutoring

Timeline

Student Tutor

Hampton University
08.2023 - Current

Student

Hampton University
08.2021 - Current

Sales Associate

Marshalls & HomeGoods
10.2019 - 12.2024

Bachelor of Arts - Psychology

Hampton University
Janiah Carroll