Janiah Simmons
Tuscaloosa,AL
Summary
Motivated and hardworking professional with experience in sports operations, hospitality, and customer service. Currently pursuing a degree in Sports Management and Communications with a focus on Pre-Law.
Gained hands-on experience with Alabama Football and the Houston Texans in game-day management, event planning, and donor relations. Additional experience includes hotel supervision and team leadership, as well as fast-paced customer service at Chick-fil-A.
Passionate about becoming a sports agent, combining expertise in operations, hospitality, and law to help athletes grow their brands.
Overview
3
3
years of professional experience
Work History
Event Operations Assistant
Houston Texans
05.2024 - 12.2024
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Assist with large scale-scale events such as Training Camp, Draft Party, and other events as needed.
- Assist with Partnerships Events such as Partner Field Days, Partner Summit, and other events as needed.
- Assist with Marketing Department Events including but not limited to Fan Development, Game Presentation, Multicultural and others as assigned.
Supervisor
Courtyard by Marriott
08.2023 - Current
- Managed guest services, including check-ins, payment processing, and resolving guest concerns.
- Coordinated with housekeeping and other departments to ensure room readiness and satisfaction.
- Assisted in hiring, training, and motivating staff while maintaining compliance with company policies.
- Handled financial tasks such as balancing receipts and monitoring accounts.
- Maintained safety standards, professional appearance, and positive relationships with staff and guests.
Football Operations Assistant
University of Alabama Football
08.2023 - 01.2024
- Coordinated with high-profile donors to manage suite reservations and renewals for the football season.
- Provided exceptional service to enhance donor experiences and maintain long-term relationships.
- Assisted in organizing game-day operations, including suite setup and guest accommodations.
- Ensured donor satisfaction by addressing inquiries and resolving concerns promptly.
- Supported the operations team in delivering a seamless and professional experience for stakeholders.
Supervisor
Chic-Fil-A
12.2021 - 08.2024
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Education
Bachelor of Science - Law
The University of Alabama
Tuscaloosa, AL12-2026
Skills
- Operations Management
- Recruiting Specialist
- Leadership
- Special Event Planning
- Event management
- Project coordination
- Hospitality Operations
Accomplishments
- Honors College
- Deans List Student 3x
Education and Training
true,other
Dean's List 3x
Deans list student 3 semesters in a row !
Affiliations
- National Honors Society President
Dean's List 3x
Deans list student for 3 semesters in a row!
Timeline
Event Operations Assistant
Houston Texans
05.2024 - 12.2024
Supervisor
Courtyard by Marriott
08.2023 - Current
Football Operations Assistant
University of Alabama Football
08.2023 - 01.2024
Supervisor
Chic-Fil-A
12.2021 - 08.2024
Bachelor of Science - Law
The University of Alabama
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