Seeking to obtain a responsible position as registered nurse in a facility where my knowledge and experience can be utilized as well as enhanced. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
ED UR Clinical Resource Management
Jackson Health System, Patient Access Services
Miami , FL
05.2021 - Current
Leads the assessment, planning, implementation, and evaluation of new department models/initiatives.
Identifies practice issues, systems issues, and trends utilizing medical criteria, clinical data systems, and protocols.
Performs problem-resolution activities to maintain quality patient care.
Case Management and Social Work metrics and productivity to include but are not limited to: length of stay (LOS), case mix index (CMI), discharge barriers, resource utilization, discharge planning, and level of care. Management oversight of patient throughput: assessment and evaluation to determine the appropriate level of care and appropriate admission status (inpatient, observation, outpatient procedure), beginning with the point of entry and continuing through discharge.
Follow-up in the outpatient setting for patients enrolled in the CRM Placement EDP program. Management oversight of the Clinical Care Coordinator's performance regarding the level of care along the continuum (e.g. effectiveness of medication, treatments, pain status, discharge plans) and individualizing the plan of care including their role in re-enforcing teachings and discharge planning.
Maintain leadership visibility, supporting service excellence initiatives and focusing on improved employee satisfaction.
Rounding on patient units to identify barriers to staff performance and discharge barriers.
Create and implement Corrective Action Plans (CAP) for problem resolution and escalation of issues/problems preventing efficient performance.
Coordinates day to day CRM operations for designated areas including program development/implementation/outcomes, staffing, liaison with PROS / MCOS / regulatory/community agencies, revenue cycle department, length of stay initiatives, Physician Adviser activities and evidenced based practices.
May provide management oversight for referral and problem resolution of complex discharges.
Collaborates with family, Attending physician, Chief Utilization Officer, Utilization Management Committee, and Discharge services providers for a safe discharge plan.
Concurrent review of employee schedules for appropriate staffing coverage based on patient census.
Collaboration with the Chief Utilization Officer related to the Utilization Management Committee, case consultation activities, negotiation of patient placement at appropriate level of care and evaluation of patient's medical plan of care.
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.
Emergency Room Nurse
Jackson Memorial Hospital
Miami, Fl
01.2019 - Current
Working under pressure, experience in quickly assessing the needs of patients, performing minor medical operations and discharging patients
Monitoring all aspects of patient care, including diet and physical activity
Experience with Omnicell medication distribution
Ability to coordinate, plan, and implement patient care plans
IV starts, pushes, 12-lead EKG, cardiac monitors, blood transfusion monitoring, central line care, drawing blood gases (arterial and venous), defibrillations, codes, Cerner computer charting
Insertion and management of Nasogastric tubes and Foley Catheters
Wound dressing care, Peg Tube Feeding, Medication Administration: IM, PO, IV, SQ
Titration of continuous IV drips, insulin, narcotics, pressors, anti-arrhythmic and heparin.
Emergency Room Nurse
Mount Sinai Medical Center
Miami, Fl
01.2018 - 01.2019
Assisted doctors and medical technicians in critical care emergencies
Administered critical care IV medications such as Cardizem, Dopamine, Insulin, Levophed etc
Provide care to patients across the lifespan with different conditions from infant, children, pregnant women, and the elderly
Reacted effectively in emergency situations, demonstrating sound decision making in saving lives
Leverage interpersonal communication strengths to establish rapport and build trust with patients and family's members
Collaborated with other ER professional to ensure effective patient care delivery to achieve the desired patient results.
Medical Assistant
Dr. Hernandez Pulmonary Disease Specialist
Miami, Fl
08.2007 - 09.2008
Responsibilities included: greeting patients, scheduling appointment's, preparing and updating charts.
Education
MSN Psychiatric Mental Health Nurse Practitioner 2021 - Psychiatric Mental Health Nurse Practitioner
West Coast University
06-2025
Bachelor of Science - Register Nurse
West Coast University
01-2018
Associate of Arts Degree -
City College
06.2008
Superintendent's Diploma of Distinction -
North East High School
06.1992
Skills
Quality Improvement
Patient Care Implementation
Support and Education
Records Documentation
Diagnosis and Treatment
Disease Prevention
License Certifications
State of Florida Registered Nurse, RN9489247
Basic Life Support
Advanced Cardiovascular Life Support
Pediatric Advance Life Support
Community Involvement
Backpacks of Dreams, Inc.: The goal of Backpacks of Dreams is to make a positive difference in the lives of as many families as possible. They strive to provide the necessary school supplies and hygienic necessities to children who need them most.
City of Miami Homeless Citizen Stand Down: Community Health Fair that benefited everyone who attended. Offering health screening: glucose monitoring, cholesterol, BMI, vision, blood pressure and dental.
Sanitation Assistant at Alameda Health System Highland Hospital, Patient ServicesSanitation Assistant at Alameda Health System Highland Hospital, Patient Services