Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Janibelly Beltre

New York

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Park Plaza Dermatologist. Proven ability to manage appointment scheduling and maintain confidentiality while delivering exceptional communication. Proficient in Microsoft Office Suite, ensuring organized operations and a polished front-desk presence. Recognized for creating positive experiences in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Receptionist

Park Plaza Dermatologist
06.2023 - Current
  • Greeted and assisted visitors and clients, creating a positive and professional first impression
  • Answered and directed high volumes of phone calls using a multi-line system with accuracy and efficiency
  • Managed appointment scheduling, calendar coordination, and meeting room bookings
  • Maintained a clean, organized, and welcoming reception area
  • Handled incoming and outgoing mail, deliveries, and courier services
  • Performed general administrative tasks including data entry, filing, and document preparation
  • Monitored visitor logbooks, issued guest passes, and followed security procedures
  • Ordered and stocked office supplies to ensure smooth daily operations
  • Supported multiple departments with clerical assistance and customer communication
  • Maintained confidentiality when handling sensitive company and client information
  • Used office software and equipment (e.g., Microsoft Office, printers, copiers) proficiently

Food and Beverage Attendant

Target
10.2022 - 03.2023
  • Prepared and served food and beverage items, ensuring quality, consistency, and adherence to food safety standards
  • Maintained cleanliness and organization of food prep areas, dining spaces, and equipment in compliance with health regulations
  • Restocked supplies and rotated inventory to ensure product freshness and availability throughout each shift
  • Operated kitchen and café equipment, including ovens, warmers, and espresso machines (Starbucks, if applicable)
  • Delivered fast, friendly, and accurate guest service while taking and fulfilling customer orders
  • Supported promotional product launches and seasonal menu changes by maintaining updated product knowledge
  • Assisted with cashiering and POS transactions during peak hours to support smooth guest flow
  • Worked collaboratively with team members to meet daily production goals and create a positive store experience

Cashier

Super Fresh Market
02.2020 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Science -

BMCC
199 Chambers St, New York, NY 10007
06-2027

Skills

  • Excellent verbal and written communication
  • Strong customer service and interpersonal skills
  • Professional phone etiquette and multi-line phone handling
  • Appointment scheduling and calendar management
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Data entry and accurate record-keeping
  • Organized and detail-oriented with strong time management
  • Ability to multitask in fast-paced environments
  • Experience with office equipment (copiers, printers, scanners)
  • Discreet with confidential information and sensitive materials
  • Positive, polished, and professional front-desk presence

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Park Plaza Dermatologist
06.2023 - Current

Food and Beverage Attendant

Target
10.2022 - 03.2023

Cashier

Super Fresh Market
02.2020 - 05.2021

Associate of Science -

BMCC
Janibelly Beltre