Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Janice Barnes

Alexandria,MO

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Cashier

Cenex Onestop
Wayland , MO
08.2023 - Current
  • Processed customer transactions accurately and efficiently at a busy convenience store.
  • Provided excellent customer service by assisting with product inquiries and recommendations.
  • Maintained cleanliness and organization of checkout areas and merchandise displays.
  • Handled cash, credit, and debit transactions using point-of-sale systems effectively.
  • Collaborated with team members to restock shelves and ensure product availability.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Worked closely with front-end staff to assist customers.

Bookkeeper

Ayerco 21
Kahoka, MO
10.2018 - 12.2023
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Handled sensitive financial information with confidentiality and integrity.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Assisted customers with product inquiries and payment processing.
  • Managed cash drawer and ensured accurate cash handling.
  • Maintained cleanliness and organization of checkout area.
  • Collaborated with team members to optimize customer service experience.
  • Processed returns and exchanges according to store policy.
  • Educated customers on promotions and loyalty programs available in-store.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Stocked shelves with incoming goods from delivery trucks as needed.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Balanced daily financial transactions using appropriate methods according to established procedures.

Housekeeping Supervisor

Donnellson Health Center, Inc.
Donnellson, Iowa
10.2008 - 04.2018
  • Supervised daily housekeeping operations for a leading hospitality company.
  • Trained staff on cleaning procedures and safety standards.
  • Maintained inventory of cleaning supplies and equipment.
  • Scheduled shifts and assigned tasks to housekeeping staff.
  • Ensured compliance with health and safety regulations in all areas.
  • Conducted inspections of guest rooms and public spaces for cleanliness.
  • Addressed guest concerns regarding housekeeping services promptly.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Enforced rules and regulations set forth by management regarding health, safety and security policies.
  • Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
  • Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
  • Established effective communication between team members in order to foster a positive work environment.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Explained goals and expectations required of trainees.

Education

High School Diploma -

Clark County R-1 High
Kahoka, MO
05-2000

Skills

  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Effective communication
  • Problem solving
  • Cleanliness standards
  • Work ethic and integrity
  • Reliability and punctuality

Custom

At Donnellson I worked hand in hand with Maintence. As a team we remodeled resident rooms together. He taught alot about painting, measuring, basic plumbing.  He showed me how to run the building in case he was gone.

Timeline

Cashier

Cenex Onestop
08.2023 - Current

Bookkeeper

Ayerco 21
10.2018 - 12.2023

Housekeeping Supervisor

Donnellson Health Center, Inc.
10.2008 - 04.2018

High School Diploma -

Clark County R-1 High

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