JANICE BERKLEY
DOWNERS GROVE,IL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
30
30
years of professional experience
Work History
OFFICE MANAGER
SAFEGUARD/BRANDING GROUP
06.2014 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Assisted in organizing and overseeing assignments to drive operational excellence.
OFFICE MANAGER
CENTER FOR DERMATOLOGY & SKIN CANCER, LTD
05.1995 - 07.2008
- MAINTAINED 15,00+ PATIENT CHARTS
- SCHEDULE/REGISTERD PATIENTS
- ENTERED PATIEN DATA INTO MEDICAL DATABASE
- ASSISTED SURGERIES
- ROOMED PATIENTS AND TOOK HISTORIES
- FORMATTED AND DESIGNED 200+ FORMS FOR MEDICAL AND OFFICE USE
- SCANNED ALL PAITEN ENCOUNTER FORMS AND PROCESSED INSURANC
- PREPARED INSURACE CLAIMS
- PRODUCED PATIENT STATEMENTS
- ORGANIZED AND MAINTAINED INSURANCE CONTRACES WITH FEE SCHEDULES
- CALCULATED PAYROLL
- COORDINATED ALL EMPLOYEE WORK SCHEDULES- 14 EMPLOYEES
- HIRED, TRAINED AND DISMISSED EMPLOYEES
- RESPONSIBLE FOR ACCOUNTS PAYABLE
ADMINISTRATIVE ASSISTANT
REMAX ELITE
08.2002 - 04.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Assisted coworkers and staff members with special tasks on daily basis.
Skills
- Customer service
- Office management
- Strong Organizational Abilities
- Office administration
- Detail-Oriented Data Management
- Customer Interaction
- Billing
- Administrative support
- Account reconciliation
- Mail handling
Timeline
OFFICE MANAGER
SAFEGUARD/BRANDING GROUP
06.2014 - Current
ADMINISTRATIVE ASSISTANT
REMAX ELITE
08.2002 - 04.2008
OFFICE MANAGER
CENTER FOR DERMATOLOGY & SKIN CANCER, LTD
05.1995 - 07.2008
Similar Profiles
Eugene GrayEugene Gray
Project Manager at Safeguard Roofing GroupProject Manager at Safeguard Roofing Group
RAKSHIT RAKSHIT null
Loss Prevention Officer at Safeguard groupLoss Prevention Officer at Safeguard group
Deborah GuarnieriDeborah Guarnieri
Business and School Branding at Roudabush Group BrandingBusiness and School Branding at Roudabush Group Branding