Medical Secretary
Back & Neck Medical Care Center
Las Cruces, NM
05.2022 - 07.2022
- Greeted and helped patients
- Ensured smooth patient flow during patient visits
- Processed new patient paperwork
- Communications and scheduled patient appointments
- Prepared patient rosters for next business day
- Created and kept up patient calendars
- Process and manage detailed patient and medical records
- Aid in the completion of medical/insurance records
- Processed patient payments and performed basic bookkeeping
- Managed administrative and clerical duties
- Ensured confidentiality of sensitive information
- Other duties as assigned.
- Maintained current and accurate medical records for patients.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Organized paperwork such as charts and reports for office and patient needs.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Coordinated customer service, patient scheduling and billing.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
