Summary
Overview
Work History
Education
Skills
Timeline
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JANICE BROWN

JANICE BROWN

Janitor/ Housekeeper
LAKE CHARLES,LA

Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.

Overview

11
11
years of professional experience

Work History

Janitor/Housekeeper

Sodexo Remote Sites
Westlake, LA
03/06/23 - Current
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Report any damages found in the building premises to supervisors immediately for repair works.
  • Keep a log book of daily tasks completed for record keeping purposes.
  • Follow established safety procedures while operating machinery and using chemicals.
  • Attend training sessions regularly to keep updated on new safety protocols.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

CNA

St. Margie's Provider Services
Lake Charles, LA
11.2015 - 10.2023
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Monitored food intake and output as directed by nursing staff.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Transported residents within the facility as needed.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Distributed drinking water and nourishment to residents.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information in EMR system.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Clerk Coordinator

Sodexo Remote Sites
Ozona, TX
04.2013 - 10.2015
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Empty wastebaskets and trash containers.
  • Maintain janitorial supply inventory.
  • Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Recognized by management for providing exceptional customer service.
  • Delivered products to customer locations on time.
  • Answered calls per shift to assist with customer questions and concerns.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Leveraged skills to input and compile data gathered from various sources.

Education

Bachelor of Arts - Theology

Gospel Ministry Outreach Theological Institute
Houston, TX
06.2017

Skills

  • Excellent Communication Skills
  • Building Inspection
  • Client Communication
  • Responsible and Dependable
  • Cleaning and Sanitizing
  • Customer Service
  • Policy and Procedure Enforcement
  • Timely Paperwork Completion
  • Attention to Detail
  • Work Orders
  • MSDS Knowledge

Timeline

CNA

St. Margie's Provider Services
11.2015 - 10.2023

Clerk Coordinator

Sodexo Remote Sites
04.2013 - 10.2015

Bachelor of Arts - Theology

Gospel Ministry Outreach Theological Institute

Janitor/Housekeeper

Sodexo Remote Sites
03/06/23 - Current

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JANICE BROWNJanitor/ Housekeeper