Janice Brown
Melbourne,FL
Summary
Accomplished Registered Nurse Case Manager from HCA Home Health, adept in patient assessments and care plan development. Excelled in reducing hospital readmissions through effective case management and interdisciplinary collaboration. Skilled in direct patient care and chronic disease management, demonstrating strong clinical judgment and patient advocacy. Enhanced patient outcomes by fostering professional relationships within the community. Caring Registered Nurse with dedicated service in various types of long-term and home health care settings. Provides individualized care plans and helps patients meet goals by delivering direct and effective patient care. Committed to increasing patient satisfaction and streamlining procedures. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Accomplished Registered Nurse Case Manager with [Number]+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in [Type] settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Registered Nurse Case Manager
HCA Home Health
05.2004 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Participated in on-call rotations to deliver after-hours care.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Responded promptly and professionally to patient questions and concerns.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Participated in ongoing professional development opportunities focused on refining case management skills in alignment with industry bestpractices.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Administered medications and treatments as prescribed by physicians.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
- Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
- Developed professional relationships with community partners to enhance available support services for patients transitioning from acute care settings.
- Maintained detailed documentation of patient encounters, supporting accurate billing practices and data-driven decision making.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Advocated for patients'' rights, facilitating access to necessary services and resources within the community.
Education
BSN - Nursing
Niagara University
Niagara Falls, NY05.1987
Skills
[Type] coordination
Accomplishments
Have not called in sick in 20 years
Nurse of year previous Home health company
Certification
- [Area of expertise] License - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Timeline
Registered Nurse Case Manager
HCA Home Health
05.2004 - Current
BSN - Nursing
Niagara University