Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janice Brown

Mooresville,IN

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records. Empathetic Patient Access Representative known for high productivity and efficiency in task completion. Specialize in patient registration, insurance verification, and appointment scheduling. Excel in communication, problem-solving, and time management skills, ensuring smooth operations within healthcare settings. Commit to delivering exceptional patient service by utilizing soft skills effectively in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

47
47
years of professional experience

Work History

Patient Access Representative

Franciscan Health
Mooresville, IN
11.2016 - 07.2023
  • Greeted patients and visitors in a courteous and professional manner.
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Ensured accuracy of all data entered into computer system.

Personal Lines Representative Sr

State Auto Group
Indianapolis, IN
01.1977 - 03.2016
  • Developed training materials and conducted seminars related to personal lines products.
  • Monitored industry news sources for updates on regulatory changes affecting the sector.
  • Interacted regularly with external agents to build relationships and promote new offerings.
  • Participated in team meetings to review performance metrics and strategize ways to improve results.

Education

High School Diploma -

George Washington Carver High School For The Sciences
Indianapolis, IN
01-1975

Skills

  • Insurance Verification
  • Pre-Admission Requests
  • Training Coordination
  • Patient Education
  • Multitasking and Organization
  • HIPAA Compliance
  • Money Handling
  • Payment Processing
  • Fee Collection

Timeline

Patient Access Representative

Franciscan Health
11.2016 - 07.2023

Personal Lines Representative Sr

State Auto Group
01.1977 - 03.2016

High School Diploma -

George Washington Carver High School For The Sciences
Janice Brown