Janice Bull
Greenwood Village,CO
Summary
Proven HR professional with a track record of enhancing employee satisfaction and streamlining benefits processes at CoBank ACB. Skilled in HRIS knowledge and interpersonal communication, adept at building relationships and improving enrollment rates. Achieved increased participation in benefit programs through effective strategy development and implementation.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Associate Benefits Analyst
CoBank ACB
12.2018 - 03.2022
- Managed relationships with external partners such as insurance carriers and brokers to ensure optimal service levels for both the company and its employees.
- Conducted thorough investigations into benefit-related issues, resolving discrepancies and providing prompt resolutions for employees.
- Provided expert guidance to employees during life events impacting their benefits eligibility or coverage needs, ensuring seamless transitions.
- Collaborated with HR team to design and administer annual benefits open enrollment events, leading to a smooth process for all employees.
- Assisted in the development of educational materials for employee orientations, ensuring a comprehensive understanding of available benefit options.
- Enhanced employee satisfaction with benefits packages by streamlining enrollment processes and providing personalized support.
- Developed and implemented effective communication strategies for promoting benefit programs to employees, resulting in increased participation rates.
- Maintained compliance with legal regulations by staying informed on updates to federal, state, and local laws affecting employee benefits.
- Ensured accurate recordkeeping by maintaining up-to-date employee benefits data in HRIS systems and creating regular reports for management review.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Built relationships with vendors to foster quality service delivery.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
HR Coordinator
CoBank ACB
10.2017 - 12.2018
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Reviewed human resources paperwork for accuracy and completeness.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Evaluated timecards for accuracy on regular and overtime hours.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Registrar
Invision Sally Jobe
10.2016 - 10.2017
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
HR Coordinator
Baxter Health Care
03.2011 - 04.2016
- Maintained employee files up to date and accurate.
- Conducted New Hire Orientation for new associates
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Worked with Kronos payroll system to ensure employees were paid on time
- Organized company-wide social events and fundraisers
Education
Bachelor of Arts - Fashion Merchandising
Arizona State University
Tempe, AZSkills
- Microsoft Excel
- HRIS knowledge
- Benefits Administration
- Relationship Building
- Interpersonal Communication
- Verbal and written communication
Timeline
Associate Benefits Analyst
CoBank ACB
12.2018 - 03.2022
HR Coordinator
CoBank ACB
10.2017 - 12.2018
Registrar
Invision Sally Jobe
10.2016 - 10.2017
HR Coordinator
Baxter Health Care
03.2011 - 04.2016
Bachelor of Arts - Fashion Merchandising
Arizona State University
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