Janice Caldwell
Business Analyst
Conroe,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
Project Coordinator
ExxonMobil
Spring, TX
06.2016 - 02.2020
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Ensured compliance with relevant regulations or standards when executing projects across multiple regions.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Identified training needs for team members in order to keep them up-to-date on the latest industry trends.
- Drafted presentations outlining the current state of specific projects for review by senior managers.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Conducted risk assessments and identified potential issues that could affect project success.
- Prepared status reports to communicate progress to stakeholders and management teams.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Assisted project manager in drafting schedules and related documentation.
- Liaised between departments, vendors and clients to monitor project expenses.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
Desktop Team Lead
ExxonMobil Chemical
Beaumont, TX
01.2011 - 06.2016
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Coordinated resources across multiple teams to achieve project goals within budget constraints.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Identified opportunities for process improvements, implementing changes when required.
- Created detailed reports on team activities as requested by management.
- Motivated staff through positive reinforcement techniques.
- Maintained accurate records of employee attendance and task completion times.
- Delegated tasks appropriately according to individual skill sets.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Logistics Specialist
ExxonMobil
Beaumont, TX
06.1996 - 01.2011
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
- Monitored freight costs to ensure compliance with company budget guidelines.
- Ensured that all shipments met international regulations for customs clearance.
- Utilized software programs to track shipments from origin to destination.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Processed invoices for payment in a timely manner according to established procedures.
- Communicated regularly with customers regarding their orders status.
- Prepared data for import and export declarations as required by Customs authorities.
- Identified areas for improvement within the logistics department and recommended solutions.
- Performed regular audits of inventory levels at warehouses to ensure accuracy.
- Organized and maintained order documentation.
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
- Developed training materials and conducted sessions for new logistics staff members.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Implemented and oversaw compliance with safety and handling procedures for all shipments.
- Monitored and reported on transportation costs, ensuring adherence to budget constraints.
- Coordinated logistics operations to optimize supply chain efficiency
- Developed and implemented inventory management strategies to reduce costs
- Led cross-functional teams in process improvement initiatives for logistics workflows
- Trained staff on best practices for inventory tracking and order fulfillment
Education
E.J.D. - Law
Indiana University, Purdue University Indianapolis
08.2025
Master of Science - Accounting And Finance
University of Phoenix
Tempe, AZ 01.2008 - 06.2009
Bachelor of Science -
University of Phoenix
Tempe, AZ 01.2004 - 08.2007
Master of Science - Business Management
University of Phoenix
Tempe, AZ 06.2013 - 06.2015
Skills
- Compliance Enforcement
- Project Management
- Continuous Improvement
- Budget coordination
- Search Engine Optimization
- Flexible and Adaptable
- Time Management
- Vendor Management
- Project Lifecycle
- Budget Preparation
- Conflict Resolution
- Detail Oriented
- Spreadsheet tracking
- Cultural Sensitivity
- Decision-Making
- Team Leadership
- Agile Projects
- Presentation ability
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Coordinator
ExxonMobil
06.2016 - 02.2020
Master of Science - Business Management
University of Phoenix
06.2013 - 06.2015
Desktop Team Lead
ExxonMobil Chemical
01.2011 - 06.2016
Master of Science - Accounting And Finance
University of Phoenix
01.2008 - 06.2009
Bachelor of Science -
University of Phoenix
01.2004 - 08.2007
Logistics Specialist
ExxonMobil
06.1996 - 01.2011
E.J.D. - Law
Indiana University, Purdue University Indianapolis