Janice Cloud
Hixson,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
District Public Conservator for the Elderly
Southeast Tennessee Development District
Chattanooga, TN
01.2004 - 06.2021
- Was court appointed Conservator for persons and property, delivered a patient centered practice to all clients
- Supervised household staff, contractors and vendors for caseload of 60 + clients.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Scheduled daily and weekly care hours for client caseload.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Provided compassionate and patient-focused care to cultivate well-being.
- Liaised with key accounts to deliver targeted administrative household support.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Executive Assistant
Pollard Properties
Chattanooga, TN
04.2002 - 12.2003
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Administrator for the Chattanooga Track Club
Chattanooga Track Club
Chattanooga, TN
03.1996 - 12.2001
- Maintained all membership files and subscriptions
- Recruited all volunteers for Track Club events 12 races annually with up to 1000 in attendance
- Maintained all financial reports
- Resolved all member concerns
- Solicited financial support from local business
Education
Business Administration
Chattanooga State Community College
Chattanooga, TNSkills
- Extensive experience in administering policies/programs for vulnerable adults with disabilities
- Experience with courts and legal entities
- Ability to support mutually beneficial relationships with other public sector organizations, associations, and community contacts
- Experience with working with community groups and advisory boards
- Senior management level experience interpreting and implementing laws, rules, regulations, policies and procedures pertaining to operation and provisions of Office of Public Conservator
- Developed and monitored revenue and expenditure transactions
- Provided leadership within organizational settings and working with subordinate managers to develop and retain competent service-oriented staff through selection, training, and day-to-day management practices
- Critical Thinking
- Problem Identification
- Clear Communication
- Sound Judgment
- Diet and Nutrition
- Service Documentation
- Care Planning
Timeline
District Public Conservator for the Elderly
Southeast Tennessee Development District
01.2004 - 06.2021
Executive Assistant
Pollard Properties
04.2002 - 12.2003
Administrator for the Chattanooga Track Club
Chattanooga Track Club
03.1996 - 12.2001
Business Administration
Chattanooga State Community College