Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Janice C Morris

Rome,GA

Summary

With over 35 years of experience in roles such as Site Administrative Manager and Customer Service Trainer, I offer a wealth of skills and expertise that can greatly benefit your company. My knowledge spans various software systems, including AS/400, Microsoft Excel, Word, and PowerPoint. I have extensive experience in Customer Service Training, Database Administration, File Management, Inventory Management, Notary Public services, and Payroll Processing. As a professional office support specialist, I have honed my skills in administrative functions and office management. Known for my reliability and ability to adapt to dynamic work environments, I ensure seamless team operations and contribute to goal achievement with excellent organizational abilities and a collaborative mindset.

Overview

25
25
years of professional experience

Work History

Administrative Assistant

Georgia Department of Natural Resources
01.2021 - 06.2024
  • Answered phones
  • Kept spread sheets
  • Placed requisitions for supplies
  • Balanced the budget
  • Booked camping reservations
  • Canceled camping reservations
  • Sole parking passes
  • Collected money and made deposits

Recruiter

Personnel Staffing
10.2018 - 08.2020
  • Answering multi-line phone system
  • Help new candidates complete their applications and new hire documentation for employment
  • Match candidates with clients
  • Complete payroll for all assigned associates
  • New hire orientations include drug and background screening
  • Administered client specific testing for potential candidates
  • Monitor attendance and performance of associates
  • Liaison for assigned associates for any issue while on assignment

Site Administrative Manager

Transdev on Demand
05.2015 - 06.2018
  • Planned and coordinated training for new hires in addition to coaching and development for tenured employees
  • Provided information updates to agents from local operations in 14+ cities
  • Reviewed time keeping submissions of payroll, including punch corrections, holiday time and time off requests, and exceptions/incentives
  • Processed Personal Action Form, Leave of Absence, American Disabilities Act, and Family Medical Leave Act paperwork
  • Managed escalated and overflow calls when necessary

Customer Service Representative

Beaulieu Commercial
03.1999 - 08.2006
  • Used the AS400 system to maintain records of orders
  • Created reports for regional managers and the division president
  • Trained new customer service personnel

Education

Certificate of Completion - Customer Service

North Metro Technical College
01.2000

Diploma - Accounting

Georgia Northwestern Technical College
01.1995

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Filing
  • Customer relations
  • Clerical support
  • Scheduling
  • Documentation and recordkeeping
  • Office management
  • Database entry
  • Scheduling and calendar management
  • Dedicated team player

Timeline

Administrative Assistant

Georgia Department of Natural Resources
01.2021 - 06.2024

Recruiter

Personnel Staffing
10.2018 - 08.2020

Site Administrative Manager

Transdev on Demand
05.2015 - 06.2018

Customer Service Representative

Beaulieu Commercial
03.1999 - 08.2006

Diploma - Accounting

Georgia Northwestern Technical College

Certificate of Completion - Customer Service

North Metro Technical College
Janice C Morris