Janice Crandall
Full Cycle Recruiter
Chadwick,MO
Summary
Driven and decisive Full-cycle Talent Acquisition Recruiter with 20+ years industry experience. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy. Expertise includes metrics driven recruiting process, technology, CRM, diversity, people acumen, and demonstrated versatility. 20+ years working as a subject matter expert, SME managing military partner relationships at military installations, and organizations to hire and retain transitioning service members, military spouses, and veterans. 11+ years identifying low-to no-cost sourcing strategies via virtual career events and partnerships through academia programs.
Overview
20
20
years of professional experience
Work History
Clinical Recruiter, Internal Associate Retention, Veteran/Military Spouse Hiring & Retention
Humana, Inc.
08.2012 - Current
- Full-cycle Clinical Recruiter with variety of experience from entry level to executive level including clinical, behavioral health, social services, and business operations
- Utilizes a consultative approach that drives productive relationships with all members of the HR team, as well as key stakeholders within various business areas
- Managed large scale hiring projects for multiple job profiles averaging 2.6:1 Interview to hire ratio
- Strategize recycling talent pool which includes sharing among peers and leaders as appropriate
- Utilize Workday supplementary questionnaire and Modern Hire on demand screening and interviewing platform to rapidly identify top talent
- Prioritize and advocate impacted associates as appropriate to hiring leaders and collaborate with departments that service associates transferring or being re-deployed due to business need changes
- 11-year Humana member partner representative for Military Spouse Employment Partnership, (MSEP) to collaborate on Humana’s nationwide statement of commitment
- Lead and participate and invite peers to join virtual academia, transitioning service member, and military spouse career events to continuously promote and attract talent pool
- Attend local and nationwide career events and nationally recognized organization events to source and retain transitioning military and military spouses
- Consult and influence leaders Managers regarding the diversity and talent within the transitional military to include military spouses.
Sr. Employment Officer and Grant Development Coordinator
Operation Life Transformed/ Military to Medicine/Inova Health System (Non-Profit)
06.2007 - 03.2012
- Supervised small staff in the following areas, grants, business development, employment assistance, routine follow-up and outreach to military service members, spouses, disabled service members, and war wounded caregivers
- Provided career assistance to recent healthcare graduates, healthcare professionals, disabled service members, war wounded caregivers, executive military service members and military spouses seeking employment
- Launched the Military to Medicine, MTMA, Career Center, introduced and registered over 85 employers onto the career center
- Contributing writer brokered discounts exceeding $2 million dollars among 9 participating colleges and institutions
- Over $97,000 awarded in grants and foundation
- Averaged 20 military affiliated candidates hired monthly
- Averaged 128 military affiliated resumes
- Averaged 50 jobs posted monthly by multiple employers on Military to Medicine’s Career Center.
Corporate Development
Military Spouse Corporate Career Network, MSCCN (Non-Profit)
10.2005 - 01.2007
- Provided over $300,000 in contract negotiations with businesses
- Responsible for all communication with over 285 supporting employers and non-profit organizations
- Responsible for training and management.
Clinical Support
Various pediatric hospitals, skilled nursing facilities and private home care
08.1999 - 09.2003
- Worked under the direction of a RN as a CNA where I was trained to provide support in capacity as a LPN.
Central Technical Publication Librarian
Northrop Grumman with VAW-77 - Atlanta, GA
09.1997 - 10.1998
- Managed and maintained publications used for maintenance and repair of E-2C aircraft.
Aviation Administration Technical Publications Librarian
United States Navy COMAEWINGLANT - Norfolk, VA
10.1994 - 08.1997
- Honorably discharged – junior enlisted personnel working in an atmosphere of 45 senior level officer and enlisted personnel on a wing staff responsible for seven E-2C and C-2A aviation wing groups
- Managed reconciliation of over 300 E-2C/C-2A publications used for maintenance and repair of aircraft, Update library tracking using a numeric system and check-out log, prepared daily flight status of all seven squadron activities totaling to 32 aircraft reporting both E-2C andC-2A.
Education
Skills
- Proactive
- Recruiting
- Communication Skills
- Applicant Tracking System
- High Volume
- Collaboration
- Talent Acquisition
- MS Office
- Database
- Human Resources Experience
- Relationship Management
- Social Media
- Detail Oriented
- Compliance
- Auto Delivery
Accomplishments
- Spearheaded strategic procurement of CareerStep to introduce clinical support talent (Pharmacy, Medical Assistants, Medical Coders) with a cost per hire less than 30% of the market rate; boosted talent retention by 15% and reduced onboarding time by 20%
- Orchestrated Medicaid participation in unpaid DoD SkillBridge internship program for transitioning service members, resulting in 50+ successful placements and a 25% increase in program retention rate.
- 13 total interns participated in the following professions: Registered Nurses, Care Management Support Assistant, Learning Design Professionals, Project Manager, Sr. Process Improvement Professionals
- 100% Retention following internship/fellowship to date
- Participate in annual hiring and retention efforts at 4%+ of service members and military spouses.
- Averaged 15.8% hire transitioning military and military spouses Humana at Home HCM RN Care Manager and PHC Care Managers.
- Multiple Humana Star Awards recognized 2012 through 2023, Humana Cultural Uniqueness Award, Humana North Star Award, United States Veteran Navy Commendation Medal
Systems And Platforms Knowledge
- Workday
- Modern Hire
- Symphony
- Brazen
- Salesforce
- Zoom
- MS Office Word
- Excel
- PowerPoint
- Teams
- BrassRing
- Taleo
Awards
- Multiple Humana Star Awards recognized 2012 through 2023
- Humana Cultural Uniqueness Award
- Humana North Star Award
- United States Veteran Navy Commendation Medal
Timeline
Clinical Recruiter, Internal Associate Retention, Veteran/Military Spouse Hiring & Retention
Humana, Inc.
08.2012 - Current
Sr. Employment Officer and Grant Development Coordinator
Operation Life Transformed/ Military to Medicine/Inova Health System (Non-Profit)
06.2007 - 03.2012
Corporate Development
Military Spouse Corporate Career Network, MSCCN (Non-Profit)
10.2005 - 01.2007
Clinical Support
Various pediatric hospitals, skilled nursing facilities and private home care
08.1999 - 09.2003
Central Technical Publication Librarian
Northrop Grumman with VAW-77 - Atlanta, GA
09.1997 - 10.1998
Aviation Administration Technical Publications Librarian
United States Navy COMAEWINGLANT - Norfolk, VA
10.1994 - 08.1997
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