Registered Nurse Administrative Nursing Supervisor West Hills Hospital & Medical Center
West Hills , CA
2001.07 - Current
Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
Enforced disease prevention protocols among staff members, patients and visitors.
Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
Answered questions and addressed concerns from employees promptly through email, phone and in person.
Fostered improved communication with contractors to promote regulatory compliance.
Reviewed incident reports related to patient care incidents and errors and took appropriate corrective action.
Oversaw compliance with hospital policies regarding documentation of patient care activities.
Responded promptly to customer complaints or concerns regarding quality of service delivered.
Collaborated with other departments to facilitate interdisciplinary communication and coordination of services.
Developed and implemented staffing plans to ensure adequate coverage of shifts.
Resolved conflicts among staff members in a timely manner while maintaining positive working relationships.
Facilitated collaboration between physicians, nurses and other healthcare professionals.
Coordinated clinical activities between different units to ensure efficient workflow.
Ensured nursing team is compliant with all regulatory requirements including HIPAA and OSHA regulations.
Explained policies, procedures and services to patients.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Maintained communication and transparency with governing boards, department heads and medical staff.
Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
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