Janice Duarte

Experienced in the healthcare industry as a medical secretary and nursing assistant, I bring valuable knowledge and skills to any organization. Proficient in data integrity, patient care services, and problem-solving, I am well-equipped to contribute to a company's success. Fluency in French and Creole enables effective communication with diverse populations, enhancing my ability to provide exceptional care and support.

Norwood Urgent Care, Norwood, MA, 

• Medical Secretary/Call Center, Greeted incoming patients and families pleasantly and professionally., Scheduling appointments and maintaining calendar, Verified patient insurance coverage and benefits, Created and maintained patient records accurately by entering patient information into practice management and EMR software., Engaged effectively with patients through phone, email and chat channel

Concord Home Health Services, Cranston, RI, 

• Certified Nursing Assistant, 07/01/14 - Present, Ensured patients' daily needs were cared for, including bathing, dressing, and care for incontinence., Performed medical preventive measures, took patient vital signs and height and weight measurements., Fostered a safe environment with the patient and ensured the safety and well-being of each patient.

• Electronic Health Record, Bristol Community College, Fall River, MA, 12/01/23
• Business Office Technology, Roger Williams University, Providence RI 02/01/20
• Certified Nursing Assistant, Rhode Island Department of Health, NA46888, Massachusett Department of Health