Crafts, art, reading, camping, quilting
Janice Elfrink
Merchandiser
Cape Girardeau,MO
Summary
Talented Production Worker offering several years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services.
Overview
28
28
years of professional experience
Work History
Paper production technician
Procter & Gamble Co
07.2015 - 02.2020
- Operated production equipment within safety and quality standards.
- Monitored product quality and conducted routine inspections during manufacturing.
- Collaborated with team members to streamline production processes.
- Assisted in troubleshooting equipment issues to minimize downtime.
Neon Production, Project Manager, Receptionist
General Sign Co
06.1996 - 05.2015
- Managed project timelines and coordinated workflows, ensuring timely delivery of neon signage solutions to clients.
- Developed and implemented process improvements that increased production efficiency and reduced lead times for neon projects.
- Oversaw the installation of neon signs, collaborating with cross-functional teams to meet customer specifications and expectations.
- Coordinated procurement activities for materials and equipment required in the production process, negotiating favorable terms with suppliers.
- Implemented quality control measures to ensure all products met or exceeded customer expectations, increasing overall satisfaction rates.
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Managed the production schedule, ensuring timely delivery of neon signage to meet client expectations and project deadlines.
- Organized and maintained inventory of materials and supplies, ensuring sufficient stock levels for uninterrupted production.
- Provided front desk support, managing calls and inquiries to enhance customer service and operational flow.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Operated multi-line telephone system to answer and direct high volume of calls.
Owner/Operator
Tender Heart Florist & Gifts
06.1994 - 04.1996
- Developed and implemented seasonal floral arrangements, enhancing customer satisfaction through creative design and quality service.
- Managed inventory and procurement processes, ensuring optimal stock levels that reduced waste and increased profitability.
- Established strong vendor relationships, resulting in improved product quality and timely delivery for client orders.
- Trained and mentored staff in customer service techniques and floral design principles, fostering a collaborative workplace environment.
- Streamlined operational processes by introducing effective scheduling systems, improving workflow efficiency and service delivery.
- Organized and executed special floral arrangements for events, contributing to memorable experiences and positive client feedback.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Retail Merchandiser
RN Koch
08.1992 - 03.1994
- Developed and implemented visual merchandising strategies to enhance product visibility and drive sales performance.
- Managed inventory levels and performed stock assessments to ensure optimal product availability and minimize stockouts.
- Collaborated with cross-functional teams to execute promotional displays, resulting in increased customer engagement and brand awareness.
- Trained and mentored junior merchandisers on effective merchandising techniques and company standards to foster team development.
- Established strong vendor relationships to negotiate product placements and improve supply chain efficiency.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Streamlined inventory management with accurate tracking and timely reordering of products.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
- Scheduled regular maintenance and repair of displays for longevity.
Education
Art Education
Southeast Missouri State University
Cape Girardeau, MOHigh School Diploma - Accounting And Finance
Central High
Cape Girardeau, MO06.1973
Skills
Order deadline management
Affiliations
International Brotherhood of Electrical Workers
Local #1
Interests
Timeline
Paper production technician
Procter & Gamble Co
07.2015 - 02.2020
Neon Production, Project Manager, Receptionist
General Sign Co
06.1996 - 05.2015
Owner/Operator
Tender Heart Florist & Gifts
06.1994 - 04.1996
Retail Merchandiser
RN Koch
08.1992 - 03.1994
Art Education
Southeast Missouri State University
High School Diploma - Accounting And Finance
Central High