Lucas Evans

• Overseeing and processing food delivery orders via the Uber Eats platform: This includes assessing pickup and drop-off locations, estimating delivery times, and adhering to customer special instructions.

• Optimizing routes for restaurant pickups: Utilize the most efficient routes to collect food orders promptly while complying with traffic laws and safety standards.

• Ensuring order accuracy: Coordinate with restaurant staff to verify that all items match the customer's request, including any additional items or special dietary needs, before departing the restaurant.

• Maintaining food quality during transport: Use insulated delivery bags as necessary to ensure food items remain at the appropriate temperature and quality en route to the customer's location.

• Providing excellent customer service: Interact with customers professionally and courteously during deliveries, confirming the recipient’s name and order details prior to handover.

• Managing payment transactions: Handle cash or electronic payments upon delivery when required, ensuring accurate processing and correct change distribution.

• Addressing and resolving order issues: Quickly resolve any discrepancies related to orders, such as incorrect or missing items, by liaising with the restaurant and/or Uber Eats support team.

• Reporting incidents: Document and report any accidents or safety incidents encountered on the road, including vehicle damage or personal injury, following established procedures for resolution.

• Efficiently managed the loading and unloading of packages: Handled packages of various sizes and weights with care to ensure the integrity of the items during transport.

• Optimized distribution processes: Meticulously sorted packages according to delivery routes and destination locations, enhancing the efficiency and timeliness of deliveries.

• Ensured accuracy in logistics operations: Utilized precision and attention to detail in scanning and labeling packages, supporting accurate tracking and seamless logistics workflows.

• Safely operated handling equipment: Competently operated equipment such as forklifts and hand trucks to maneuver packages within the facility, consistently adhering to safety protocols.

• Maintained a clean and organized work environment: Upheld safety standards and enhanced operational efficiency by ensuring a tidy and well-organized workspace, contributing to a productive and positive workplace atmosphere.